Student Engagement Officer
Profile insights
Here’s how the job qualifications align with your profile.
Skills
Time management
Microsoft Excel
Customer support
Do you have experience in Time management?
Job details
Here’s how the job details align with your profile.
Pay
From £27,550 a year
Job type
Permanent
Full-time
Location
London SE10 0EW•Hybrid work
Benefits
Pulled from the full job description
Company pension
Full job description
Our University
Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.
The Role
As a Student Engagement Officer you will play a crucial role in effectively monitoring student attendance and engagement, responding to student enquiries and monitoring a shared mailbox. In this data driven role you will gather and scrutinise student attendance data to identify individuals who may be falling below the prescribed levels and provide communication to students on attendance matters. You will work collaboratively with the academic, student services, registry, learning achievement and casework teams to ensure alignment of processes across the departments.
The Candidate
Our ideal candidate will have experience in attendance monitoring processes within a further and/or higher education setting. The role is heavily data focussed and will require advanced excel skills, and experience of using student data systems along with experience of providing professional customer support.
The role requires effective organisation, prioritisation and time management skills, excellent attention to detail, and the ability to build strong working relationships with both staff and students. The role holder will be a proactive problem solver who is open to change and can contribute to the continuous improvement of processes, systems, and working practises.
For further information, including a full description of duties, essential criteria and details on how to apply, please visit Jobs at Ravensbourne.
Ravensbourne University operate the Disability Confident scheme, and are committed to good practice in employing disabled people.
We Offer
Generous leave
We operate a hybrid working model of on-site and working from home for most of our posts
Talk to us about hybrid working
Competitive Pension Scheme
An Employee Assistance programme
A cycle-to-work scheme
Season ticket loans
Student Engagement Officer JD
We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.
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Job Details
Unit
Academic Operations
Location
Penrose Way
Salary
From £27,550 per annum
Post Type
Full Time
Contract Type
Permanent
Closing Date
23.59 hours BST on Monday 21 July 2025
Interview Date
Tuesday 29 July 2025
Reference
P2025034
Apply Now
Here’s how the job qualifications align with your profile.
Skills
Time management
Microsoft Excel
Customer support
Do you have experience in Time management?
Job details
Here’s how the job details align with your profile.
Pay
From £27,550 a year
Job type
Permanent
Full-time
Location
London SE10 0EW•Hybrid work
Benefits
Pulled from the full job description
Company pension
Full job description
Our University
Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.
The Role
As a Student Engagement Officer you will play a crucial role in effectively monitoring student attendance and engagement, responding to student enquiries and monitoring a shared mailbox. In this data driven role you will gather and scrutinise student attendance data to identify individuals who may be falling below the prescribed levels and provide communication to students on attendance matters. You will work collaboratively with the academic, student services, registry, learning achievement and casework teams to ensure alignment of processes across the departments.
The Candidate
Our ideal candidate will have experience in attendance monitoring processes within a further and/or higher education setting. The role is heavily data focussed and will require advanced excel skills, and experience of using student data systems along with experience of providing professional customer support.
The role requires effective organisation, prioritisation and time management skills, excellent attention to detail, and the ability to build strong working relationships with both staff and students. The role holder will be a proactive problem solver who is open to change and can contribute to the continuous improvement of processes, systems, and working practises.
For further information, including a full description of duties, essential criteria and details on how to apply, please visit Jobs at Ravensbourne.
Ravensbourne University operate the Disability Confident scheme, and are committed to good practice in employing disabled people.
We Offer
Generous leave
We operate a hybrid working model of on-site and working from home for most of our posts
Talk to us about hybrid working
Competitive Pension Scheme
An Employee Assistance programme
A cycle-to-work scheme
Season ticket loans
Student Engagement Officer JD
We welcome applicants from all backgrounds and communities, and in particular those that are currently under-represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates, candidates with disabilities, and female candidates.
Share:
Job Details
Unit
Academic Operations
Location
Penrose Way
Salary
From £27,550 per annum
Post Type
Full Time
Contract Type
Permanent
Closing Date
23.59 hours BST on Monday 21 July 2025
Interview Date
Tuesday 29 July 2025
Reference
P2025034