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State Head Sales

Location: Jaipur, Rajasthan

Category: BPO Jobs

Posted on: 2025/09/10

Join Our Award-Winning Team at Dr. B. Lal Clinical Laboratory Pvt. Ltd !

We are thrilled to share that we have been honored with the Rajasthans Most Trusted Lab Award. This recognition is a testament to our unwavering dedication to quality and excellence. Watch the proud moment here: Award Ceremony

As we continue to grow and set new benchmarks in the healthcare industry, we are actively seeking a State Head-Sales to join our dynamic team.


Role Definition :

The mission of the position State Head is to lead, oversee and manage the organizations operational, sales and marketing activities for growth and success. The person in this role will drive the operating capabilities, strategies to maximize customer satisfaction, and business goals. The person will team up with management to implement business strategies.


*Strategic Planning :

1. Conduct business and market analysis to establish the annual strategic business plan. Define clear, quantifiable goals for sales growth, market expansion, and operational efficiency.Analyze historical sales data, customer feedback, and operational performance to identify strengths, weaknesses, opportunities, and threats.

2. Develop a roadmap with specific milestones for sales, marketing and operational tasks, assigning responsibilities and timelines. Define specific, measurable goals for sales growth, market expansion, and operational efficiency based on analysis findings. Monitor progress regularly and adjust timelines or resource allocation as needed to ensure timely completion of milestones.

3. Identify target markets and customer segments for promotional campaigns using market research. Implement campaign themes and messages with the marketing team, focusing on differentiating your offerings. Evaluate the effectiveness of campaigns and adjust strategies based on customer response.

4. Gather feedback from customers and team to identify market needs and product gaps. Collaborate with the Medical teams to develop or modify products that meet market demands. Plan roadmpa and promote the new products/ services, and use feedback to make necessary adjustments.

5. Review current business policies for gaps or inefficiencies and draft new policies or revisions for key stakeholders.

6. Communicate the finalized plans to all relevant teams and stakeholders through presentations and meetings.


*Operational Management:

1. Develop a comprehensive dashboard that aggregates key operational metrics, such as sales performance, quality and customer satisfaction scores. Review dashboard and implement reporting system to monitor key operational metrics.

2. Schedule regular check-ins with operational managers to review performance against forecasts. Adjust operational strategies based on performance data and external market conditions. Provide guidance and support to managers in implementing strategies and addressing performance gaps.


*Performance Management

1. Establish business goals for all zones. Use sales/ LIMS software to track progress and generate reports. Review performance data regularly with zone managers to identify trends, patterns, and areas for improvement.

2. Hold regular review meetings to discuss performance and adjust goals as needed. Identify root causes of performance issues and develop action plans to address them. Provide coaching and support to zone managers to help them overcome challenges and achieve their goals.



*Customer Relationship Management:

1. Implement a Sales CRM system to track all sales interactions and history. Train sales teams on how to use the CRM system effectively to manage customer relationships and track sales activities.

2. Organize regular customer engagement events, such as webinars, Doc Talk, RTM, CME, trade shows and workshops.

3. Personalize communication and follow-ups to enhance customer satisfaction and retention. Segment customers based on their preferences, transaction history, and communication preferences to tailor messages and offers.



*Financial Management

1. Create and maintain budgets, forecasts, and financial reports for the Zone. Develop a comprehensive annual sales and marketing budget with detailed allocations for each zone. Allocate budgetary resources strategically to maximize ROI and achieve business objectives.

2. Conduct monthly financial reviews to analyze variances between actual and budgeted performance. Identify root causes of financial variances and develop action plans to address them. Implement corrective measures promptly to address any adverse financial trends



*Training and Development:

1. Identify skill gaps and training needs through regular review of ASK. Develop and implement a comprehensive training calendar that includes both on-the-job training and formal learning opportunities, such as workshops, and online courses. Collaborate with internal subject matter experts or external trainers to deliver specialized training sessions on relevant topics.

2. Evaluate the effectiveness of training programs and make adjustments based on employee feedback and performance improvements.


*Compliance:

1. Conduct regular audits and Identify any non-compliance issues or areas for improvement and develop corrective action plans to address them.

2. Establish compliance by integrating regulatory requirements into daily operations.


*Business Analytics:

1. Regularly collect and analyze business data to identify inefficiencies or gaps. Develop dashboards, and reports to communicate key findings and facilitate decision-making at all levels of the organization.

2. Translate data insights into actionable recommendations for process improvements, product enhancements, and business strategies. Use data insghts to fine-tune processes and introduce new business solutions.

Industry type
Medical Services / Hospital (Diagnostics)
Department
Sales Business Development
Role
Head - BD / Pre Sales
Role category
BD / Pre Sales
Employment type
Full Time, Permanent
Education
Any Graduate

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Head - BD / Pre Sales, Jaipur

About company
Dr B Lal Clinical Laboratory

Organization Profile:

Dr. B. Lal Clinical Laboratory, established in 1++1, has been at the forefront of providing exemplary Pathological and Diagnostic solutions. With a commitment to incorporating the finest infrastructural and technological advancements in the global health sector, we have become a distinguished preference over the past 33+ years. Our relentless passion for delivering top-quality services, coupled with the unwavering trust of doctors and patients, has positioned us as a leader in reputed pathology lab networks.

Dr. B Lal Clinical Laboratory Pvt. Ltd. stands out as the only Pathology Lab Network with a remarkable presence of more than 100+ collection centers across Rajasthan. Our highly sophisticated Central Processing Laboratory, equipped with state-of-the-art technology, is complemented by 13+regional laboratories strategically located in Kotputli, Bhilwara, Ajmer, Alwar, Sriganganagar, Jodhpur, Ahmedabad, Kota, Bharatpur, and Sikar. This expansive network enables us to provide prompt and efficient services to our valued customers.

Currently, we offer an extensive range of over 1500 different tests in clinical Pathology Biochemistry, Haematology, Microbiology Serology, Histopathology, Radiology and Molecular Biology. With a strong emphasis on professionalism and accuracy, our tests are conducted in a professional environment by a team of experts who work diligently to eliminate any scope for inaccuracies or errors.

At Dr. B. Lal, we have consistently been pioneers in adopting and implementing new and advanced technologies in the field of pathology. Our unwavering commitment to our motto, "Serves Best, Serves All," drives us to deliver excellence in all aspects of our services.

We take immense pride in being recognized as a Great Place to Work certified organization. This esteemed certification further underscores our dedication to creating a positive and nurturing work environment for our employees. By fostering a culture of continuous learning, collaboration, and growth, we ensure that our team members can deliver their best and provide exceptional service to our customers.

Our core values - Customer First, Accountability, Respect Trust, and Excellence - are the foundation of our work culture. For over 33+ years, these values have guided us to always prioritize the well-being of our patients. Upholding these principles has propelled us to the pinnacle of success, instilling immense patient satisfaction and trust in the B. Lal family. Today, we are a revered group of professionals that people trust and look up to.

At Dr. B. Lal Clinical Laboratory, we remain committed to pushing the boundaries of innovation, continuously enhancing our services, and putting the needs of our patients at the forefront. With our unwavering dedication, advanced technology, and a team of experts, we strive to set new benchmarks in the field of pathology and healthcare

Why Work at Dr. B. Lal Clinical Laboratory

Learn: We work with Top quality technology and provide platforms for continuous learning growth. We invest in providing significant support to up-gradation of our in-house talent.

Grow: We believe in providing venues for career advancement and fast track growth for the deserving. If you have a desire to grow in your career, you will fit right in.

Excel: We nurture a culture of idea exchange, learning, celebration fun at work. We ensure that our employees have a thrilling, fulfilling and successful future after joining the team.

Make A Difference: Become a valued ally in our mission to become Indias leading healthcare partner and change the world for better, one at a time. We are always looking for people who want to make a difference with their work.

Life at Dr. B. Lal Clinical Laboratory

Our Team

Our greatest strength is our team who strives to fulfill the organization's mission and vision while upholding its values. Each of us contribute so meaningfully to making a difference in the lives of people we serve.

Our Culture

We strive to create an inspiring work environment with open communication where performance and merit is the basis of progress. We at Dr. B. Lal are inspired by our core values and strive to extend this philosophy to our team and their families

Our Values

We are committed to and making strong progress towards delivering exceptional value to our customers. CARE has always been and continues to remain, our guiding purpose which is characterized by Customer First, Accountability, Respect Trust and Excellence.

Our Expertise

We constantly equip our team of experts with top quality resources and tools to do their best work everyday. We believe in lean, iterative improvements and our success is measured by the value we create for our customers.

Our Commitment

Our mission reiterates our commitment to deliver excellence in healthcare services through self led team.

Headquarters
6-D,MALVIYA INDUSTRIAL AREA, MALVIYA NAGAR JAIPUR , JAIPUR, Rajasthan, India
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