Sr| Customer Service Executive
Title: Sr Customer Service Executive
Location: Mumbai
Roles Responsibilities:
• Coordinate the activities of customer service and supply chain to ensure high levels of customer service
• Leads or supervises a team of 3PL customer service staff to deliver high level of customer service and successful order completion; including training of 3PL staff
• Serves as the primary liaison with all internal and external stakeholders on any escalations
• Order to cash processes, Outbound transportation...
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Location: Mumbai
Roles Responsibilities:
• Coordinate the activities of customer service and supply chain to ensure high levels of customer service
• Leads or supervises a team of 3PL customer service staff to deliver high level of customer service and successful order completion; including training of 3PL staff
• Serves as the primary liaison with all internal and external stakeholders on any escalations
• Order to cash processes, Outbound transportation...