Specialist, Firm Communications

Job Type: Permanent
Work Model: Hybrid
Reference code: 12+4+7
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB


Our Purpose


At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.


By living our Purpose, we will make an impact that matters.

Have many careers in one Firm.
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Learn from deep subject matter experts through mentoring and on the job coaching
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You’re an enthusiastic, detail-oriented communicator with creative ideas and the ability to execute on them across internal channels. You have experience with generative AI tools that can enhance your work. You’re passionate about telling stories that resonate with internal audiences, and are ready to learn, grow, and thrive in an inclusive, flexible, and collaborative environment.

What will your typical day look like?

As specialist, Firm Communications, you will work closely with team senior managers to develop effective communications that are aligned with our strategic priorities and share need-to-know information with employees at all levels. You will help take communications from concept to reality, assisting in the planning process and then playing a critical role in execution.


This includes:


Developing and editing impactful content to drive meaningful engagement with internal audiences
Project management: steering individual communications through the full cycle of research, writing, editing, approvals, translation, distribution, and analyzing key metrics to inform future campaigns
Using our firm-wide editorial calendar to plan and disseminate approved content into appropriate channels while ensuring alignment with Deloitte Global style guide, Deloitte Voice, and communications protocols
Supporting the delivery of key internal events that are virtual, hybrid, or in-person
Using firm-approved generative AI tools to generate ideas and create content
About the team

Jump in and propel your career as a member of the Firm Communications team, an energetic and collaborative group that helps leaders elevate communications across Deloitte Canada for both leader and people audiences. Our work includes simplifying messages to enhance engagement and value, adding enthusiasm and fun to improve readership, and collaborating across our firm to ensure quality execution across internal channels.

We are trusted advisors who play a critical role in helping Deloitte Canada achieve its Purpose and make an impact that matters.

Enough about us, let’s talk about you

We want to work with enthusiastic, creative, and committed individuals who are passionate about internal storytelling and confident working in an agile, fast-paced environment. Core competencies and attributes to be successful in this role include:


A bachelor’s degree in communications, marketing, journalism, public relations or similar field and previous internal communications experience (work in a large corporate setting or professional services organization is an asset)
Exceptional storytelling and editing skills in English and French—knowledge of Spanish is also an asset
A meticulous eye for detail, excellent time management and organizational skills, and strong judgment
Ability to create communications on a wide range of subject matter and across different formats (e.g. email, internal social media platforms, speeches)
Strong experience in partnering with generative AI tools to enhance productivity and creativity in developing clear, concise, and engaging content
Experience in basic video editing to deliver content in a variety of formats
Experience in managing metrics: analyzing campaign performance and making a data-driven recommendation on next steps

Due to the nature of the role having interactions with national and global clients, bilingualism in French and English is required for this position.

Total Rewards

The salary range for this position is $58,000 - $+6,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.


Our promise to our people: Deloitte is where potential comes to life.


Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours


At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability. Read more