SKIT • Bengaluru, Karnataka • via LinkedIn

K
KK Software Associates


Customer Support Voice Proces
KK Software Associates • Bengaluru, Karnataka • via Iitjobs
14 hours ago
₹17K–₹20K a month
Full–time
No Degree Mentioned
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Job description
We are Hiring for BPO Voice processLocation - Bangalore - Bellandur KoramangalaExperience - Fresher - 2 YearsMandatory - Best Communication in Hindi and EnglishCTC - As per company normsImmediate JoinersReach me on 853077021/ rohini.s@kksoftwareassociates.com
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S
SKIT


International voice
SKIT • Bengaluru, Karnataka • via LinkedIn
1 day ago
Full–time
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Job description
Key Responsibilities of a US Debt Collector:
• Tracking and Identifying Outstanding Debts: Monitoring assigned accounts and identifying those with outstanding payments.
• Developing Collection Strategies: Planning and implementing courses of action to recover debts, including negotiating payment plans and deadlines.
• Contacting and Communicating with Debtors: Reaching out to debtors, either by phone or mail, to discuss their payment status and request repayment.
• Handling Customer Inquiries and Complaints: Addressing customer questions and concerns regarding their accounts, debt, and collection efforts.
• Negotiating Payment Plans: Working with debtors to establish payment plans that they can reasonably meet.
• Investigating Discrepancies: Addressing and resolving any discrepancies or issues related to the accounts
• Maintaining Accurate Records: Keeping detailed records of all communications, payment arrangements, and other relevant information.
• Complying with Legal and Ethical Standards: Ensuring all collection activities are in accordance with relevant laws and regulations, including the Fair Debt Collection Practices Act (FDCPA)
• Escalating Complex Cases: Referring difficult or abusive debtors to supervisors or legal counsel. Read more