Shuttle Driver
Full job description
Supervisor: General Manager and Front Office Manager
Hotel Indigo is seeking a part-time OVERNIGHT valet driver: Valet drivers are responsible for greeting our guests, and providing outstanding guest service during their stay. Providing attentive courteous and safe service to all guests while parking and retrieving their vehicles from our secured parking garage. All valet drivers MUST have a clean driving record and hold a reliable schedule. Shifts are typically a set schedule, working 11pm to 7am. Overnight valet assists the night auditor as needed and conducts security checks of the hotel and its perimeter.
Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Licensed to operate a motorized vehicle with a clean driving record.
Maintains valet records as required.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control and security of all vehicles.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
Supervisor: General Manager and Front Office Manager
Hotel Indigo is seeking a part-time OVERNIGHT valet driver: Valet drivers are responsible for greeting our guests, and providing outstanding guest service during their stay. Providing attentive courteous and safe service to all guests while parking and retrieving their vehicles from our secured parking garage. All valet drivers MUST have a clean driving record and hold a reliable schedule. Shifts are typically a set schedule, working 11pm to 7am. Overnight valet assists the night auditor as needed and conducts security checks of the hotel and its perimeter.
Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Licensed to operate a motorized vehicle with a clean driving record.
Maintains valet records as required.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control and security of all vehicles.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.