Settlement Support Officer
RACV’s Finance Company is a dynamic, fast-paced, and fun environment in which to work.
We have an exciting opportunity for a Compliance Officer to join our team to continue to provide a high level of service to our customers.
We offer a range of RACV benefits for our employees, such as:
Hybrid working arrangement
A supportive company culture
Extensive and ongoing training
Free Roadside Assistance
Career development Volunteering opportunities
About the Opportunity
As a Settlement and Support Specialist, reporting to the Team Leader, you will be last line of verification before loans are disbursed, ensuring all settlements across all franchises are compliant with RACV Finance's Lending Policy as well as ASIC, AFIA AUSTRAC guidelines.
Your key responsibilities will be:
Full decision-making responsibility for the Settlement and Compliance of secured personal loans
Communication of compliance irregularities to stakeholders
Supporting the broader Finance team in growing and expanding our business
Being an active participant within the finance team responsible for achieving team objectives and contributing to the growth of the business by achieving relevant individual KPI’s both behavioural and operational
What you’ll need to be successful:
Essential – Minimum 2 years in Finance or related automotive industry
Strong understanding of the Personal Loan credit process and risk assessment
Sound knowledge of NCCPA, Credit Act, Privacy Act, and other applicable legislation
Well-developed problem solving and negotiation skills
Strong interpersonal, relationship building and networking ability
Strong customer service skills
Great verbal and written communication skills
Superior attention to detail
The RACV difference
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Application process
You can learn more about the RACV at racv.com.au/about-racv/our-people/work-at-racv.
Submit your CV via the link below.
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.
Apply Now
We have an exciting opportunity for a Compliance Officer to join our team to continue to provide a high level of service to our customers.
We offer a range of RACV benefits for our employees, such as:
Hybrid working arrangement
A supportive company culture
Extensive and ongoing training
Free Roadside Assistance
Career development Volunteering opportunities
About the Opportunity
As a Settlement and Support Specialist, reporting to the Team Leader, you will be last line of verification before loans are disbursed, ensuring all settlements across all franchises are compliant with RACV Finance's Lending Policy as well as ASIC, AFIA AUSTRAC guidelines.
Your key responsibilities will be:
Full decision-making responsibility for the Settlement and Compliance of secured personal loans
Communication of compliance irregularities to stakeholders
Supporting the broader Finance team in growing and expanding our business
Being an active participant within the finance team responsible for achieving team objectives and contributing to the growth of the business by achieving relevant individual KPI’s both behavioural and operational
What you’ll need to be successful:
Essential – Minimum 2 years in Finance or related automotive industry
Strong understanding of the Personal Loan credit process and risk assessment
Sound knowledge of NCCPA, Credit Act, Privacy Act, and other applicable legislation
Well-developed problem solving and negotiation skills
Strong interpersonal, relationship building and networking ability
Strong customer service skills
Great verbal and written communication skills
Superior attention to detail
The RACV difference
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Application process
You can learn more about the RACV at racv.com.au/about-racv/our-people/work-at-racv.
Submit your CV via the link below.
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.