Service Mechanic - Pump
Department: Service SBU
Location: Belapur
JOB SUMMARY
Service maintenance at client’s site, commissioning at clients’ site, Visit during AMC contracts, coordination with service engineer.
LIST OF FUNCTIONS EXPECTATIONS
1. SERVICE AND MAINTAINANCE
• Visit the customers for complaint logged, attending technical difficulties and resolve the complaints of the customer.
• Identifying technical difficulties/ loopholes in the system suggesting the remedy to the customers.
• Giving feedback to customers with respect to solutions for their problems.
• Updating Service Engineer/ Sales personnel regarding the status of the complaint within 24 hrs from the receipt of complaint.
• Identifying reporting about the different types of equipment’s installed at Client’s site.
• Checking all the parameters of the system of the customer suggest whether it’s appropriate.
• Commissioning of the system at Customer’s site.
• Handling replacement refurbishment tasks at customer’s end.
• Servicing to be done in 48 hours inside Mumbai and 72 hours outside Mumbai
2. REPORTS
• Submitting weekly report on:
a) The complaints attended resolved on a daily basis.
b) The Spares refurbishments replaced at customer’s site.
3. SPARES
• Forward enquiries/ requirement to spares from site.
4. VISITS
• Visit to godown as required.
• Visit to Client’s site for AMC/ Commissioning
Qualification:
Electrical Engineering / ITI courses (pump/ electrical )
Work Experience:
Fresher
Age limit:
Max 24
Skills required:
Should be Good in communication skills, convincing skills, analytical skills, handling work pressure,
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Location: Belapur
JOB SUMMARY
Service maintenance at client’s site, commissioning at clients’ site, Visit during AMC contracts, coordination with service engineer.
LIST OF FUNCTIONS EXPECTATIONS
1. SERVICE AND MAINTAINANCE
• Visit the customers for complaint logged, attending technical difficulties and resolve the complaints of the customer.
• Identifying technical difficulties/ loopholes in the system suggesting the remedy to the customers.
• Giving feedback to customers with respect to solutions for their problems.
• Updating Service Engineer/ Sales personnel regarding the status of the complaint within 24 hrs from the receipt of complaint.
• Identifying reporting about the different types of equipment’s installed at Client’s site.
• Checking all the parameters of the system of the customer suggest whether it’s appropriate.
• Commissioning of the system at Customer’s site.
• Handling replacement refurbishment tasks at customer’s end.
• Servicing to be done in 48 hours inside Mumbai and 72 hours outside Mumbai
2. REPORTS
• Submitting weekly report on:
a) The complaints attended resolved on a daily basis.
b) The Spares refurbishments replaced at customer’s site.
3. SPARES
• Forward enquiries/ requirement to spares from site.
4. VISITS
• Visit to godown as required.
• Visit to Client’s site for AMC/ Commissioning
Qualification:
Electrical Engineering / ITI courses (pump/ electrical )
Work Experience:
Fresher
Age limit:
Max 24
Skills required:
Should be Good in communication skills, convincing skills, analytical skills, handling work pressure,