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Service Desk Manager

Location: Auckland, Auckland

Category: BPO Jobs

Posted on: 2025/09/10

- Strong customer service background.

- 3 or more years’ IT Helpdesk Management experience.

- Relevant IT qualification.

- Practical IT knowledge.

- Knowledge of relevant industry practice (e.g. ITIL).

- Valid driver’s licence.

- Excellent communication and interpersonal skills.

- Excellent organisational skills.

- High level of personal integrity.

- Able to effectively interpret and relate IT issues to our wider business perspective.

- Able to effectively prioritise multiple projects and support activities.

- Able to effectively work under pressure and meet deadlines.

- Able to travel as required.
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