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Service Captain (Hotel Resort)

Location: Mumbai, Maharashtra

Category: Hotel Jobs

Posted on: 2025/09/10

We are looking for a responsible and experienced Service Captain to lead our restaurant service team and ensure a smooth and high-quality guest dining experience. The Service Captain will oversee wait staff, coordinate table service, manage guest requests, and maintain service standards.

Key Responsibilities:
• Supervise and coordinate the activities of the service team in the restaurant or dining area.
• Ensure smooth table service, from taking orders to delivering food and beverages.
• Greet guests warmly and ensure their satisfaction throughout the dining experience.
• Train, guide, and support new and existing wait staff.
• Maintain cleanliness and presentation of the dining area.
• Coordinate with the kitchen and bar for timely service and special requests.
• Handle guest complaints or special requests professionally.
• Ensure adherence to hygiene, safety, and hospitality standards.

Requirements:
• Minimum 2–3 years of experience in a similar role in the hotel resort industry.
• Strong knowledge of food and beverage service.
• Excellent leadership, communication, and customer service skills.
• Ability to work in a fast-paced environment and manage a team.
• Well-groomed with a pleasant personality.

pls call back- ++1-XXXXXXXXXX

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
• Cell phone reimbursement
• Food provided
• Leave encashment

Schedule:
• Day shift

Supplemental Pay:
• Yearly bonus

Work Location: In person
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