Service Advisor
Fixcraft is looking for ambitious automotive professionals to join our Workshop Operations team in Hyderabad. If you are someone who wants to grow fast with a fast-paced company we would like to talk to you.
The job responsibilities include:
· Manage the customer interactions and related service/repairs end-to-end for assigned cases
· Manage end-to-end insurance claim process right from documentation, claim filing, survey to final invoicing
· Lead the complete process right from job card creation to finalization of scope of work to final delivery
· Own the complete customer journey and ensure highest level of customer satisfaction
· Deal with floor team for timely completion of work
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The job responsibilities include:
· Manage the customer interactions and related service/repairs end-to-end for assigned cases
· Manage end-to-end insurance claim process right from documentation, claim filing, survey to final invoicing
· Lead the complete process right from job card creation to finalization of scope of work to final delivery
· Own the complete customer journey and ensure highest level of customer satisfaction
· Deal with floor team for timely completion of work