Senior Team Leader

Primary Responsibilities:
• Manages a team of assigned back office associates and ensures they comply with client requirements through documented procedures, work instructions, and business rules.
• Organizes and oversees the schedules and work of assigned back office associates.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

· Promptly requests approval from management for necessary staffing adjustments to meet daily productivity goals.

· Reviews work outputs by associates.

· Ensures that associates are informed about changes to company products and services.

· Collects data and prepares reports on customer complaints and inquiries.

· Prepares monthly reports summarizing the assigned back office team’s performance.

· Identifies opportunities to update or improve back office procedures and makes recommendations to the Back Office Manager or other appropriate staff.

· Hires entry-level back office associates.

· Performs other related duties as assigned.
• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Senior Team Leader job
Please go through the FAQs to get all answers related to the given Senior Team Leader job
• What is the eligibility criteria to apply for this Senior Team Leader job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
• How many working days are there for this Senior Team Leader job?
Ans: This Senior Team Leader job will have 5 working days.
• Are there any charges applicable while applying or joining this Senior Team Leader job?
Ans: No, there is no fee applicable for applying this Senior Team Leader job and during the employment with the company, i.e., DATAMARK BPO SERVICE LLP.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Senior Team Leader role?
Ans: There is an immediate opening of 2 Senior Team Leader at DATAMARK BPO SERVICE LLP
• Who can apply for this job?
Ans: Only Male candidates can apply for this Back Office / Data Entry job.
• What are the timings of this Senior Team Leader job?
Ans: This Senior Team Leader job has 09:00 PM - 06:00 AM timing.

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