Senior SME in HR Operations| Processes and Project Management
Job Description
Your team
We are an international team serving 11 countries from hubs in India, Singapore, Philippines, Switzerland, Germany and Scotland. Our team is known for being flexible and dynamic, offering opportunities to grow and further develop yourself.
We have exciting projects ahead and opportunities for process optimization awaiting for you Our mission is to focus on what really matters and design our processes to scale and continuously improve, in order to provide our clients with great service and support.
Your mission
We look for a strong candidate for our global HR Operations practice that will play a key role in supporting our mission and enable the executions of Avaloq's strategy trough HR excellence.
In this role, you will be:
• Coordinating automation projects and support development for HR Operations by applying improvement methodologies and toolkits
• Leading and driving projects and initiatives, ensuring deliverables and objectives are met in the given timeline and budget. You will be also responsible to ensure that the needs of the stakeholders, legislations, policies, standards, and best practices are meet
• Defining and applying project scheduling techniques to manage risks and expectations proactively
• Presenting projects/initiatives status and results to decision-making bodies
• Being the subject matter expert (SME) and mentor of our global HR team members around automation and continuous improvement
• Owning and updating HR policies, regulations and processes with focus on global alignments, digitalization and employee experience. Documentation of policies and processes, gathering issues, identifying automation needs/process gaps and analysing root cause issues will also be part of your responsibilities
• Product Owner for global HR tools such as, e.g. time tracking, JIRA ticketing system, HR SharePoint
• Supporting HR Operations at various locations in ad hoc topics (e.g. HR communications to employees by email or intranet)
Qualifications
What you need
• A graduation in Business Administration, HR or similar
• 3+ years of proven experience in HR automation, continuous process improvement, change management and/or project management
• In-depth understanding of operational HR processes of different geographies, ideally gained within Shared Services
• The ability to interact professionally with diverse stakeholders including senior management
• A working style appreciating the inclusion of geographies, levels, functions, and cultures
• A strong customer orientation coupled with excellent creation, presentation and delivery skills
• Fluency in English, additional languages (e.g. German or Italian) are an asset
• Very good knowledge of MS Office (PowerPoint, Excel and Word)
• Affinity with IT tools and experience with digital collaboration platforms
You will get extra points for the following
• Hands-on experience in an HR Operations role
• Knowledge of tools like SharePoint, SAP or JIRA
Additional Information
Now let's talk about perks and compensation
We have a hybrid work week model, giving colleagues flexibility in how they work, as well as ensuring we create our unique Avaloq culture in our office locations. Our base salaries are competitive and you can be recognised for outstanding effort with an extraordinary achievement reward – the pinnacle of recognition. Avaloq aims to share its success with all its colleagues by paying out "Success Share Units" depending on its performance in a given year.
At Avaloq we embrace diversity, we embrace difference. We are whole-heartedly committed to equal employment opportunities and we foster an inclusive culture where everyone's' contributions are valued and their voices are listened to. We hire, compensate and promote regardless of origin, age, sexual orientation, gender identity or any other fascinating characteristics that make us different. Please note that our job descriptions are intended to be written in an inclusive and gender neutral language.
Don't be shy – apply
Please only apply online, preferably with pdf documents.
Note to Agencies: All unsolicited résumés will be considered direct applicants and no referral fee will be acknowledged
Apply Now
Your team
We are an international team serving 11 countries from hubs in India, Singapore, Philippines, Switzerland, Germany and Scotland. Our team is known for being flexible and dynamic, offering opportunities to grow and further develop yourself.
We have exciting projects ahead and opportunities for process optimization awaiting for you Our mission is to focus on what really matters and design our processes to scale and continuously improve, in order to provide our clients with great service and support.
Your mission
We look for a strong candidate for our global HR Operations practice that will play a key role in supporting our mission and enable the executions of Avaloq's strategy trough HR excellence.
In this role, you will be:
• Coordinating automation projects and support development for HR Operations by applying improvement methodologies and toolkits
• Leading and driving projects and initiatives, ensuring deliverables and objectives are met in the given timeline and budget. You will be also responsible to ensure that the needs of the stakeholders, legislations, policies, standards, and best practices are meet
• Defining and applying project scheduling techniques to manage risks and expectations proactively
• Presenting projects/initiatives status and results to decision-making bodies
• Being the subject matter expert (SME) and mentor of our global HR team members around automation and continuous improvement
• Owning and updating HR policies, regulations and processes with focus on global alignments, digitalization and employee experience. Documentation of policies and processes, gathering issues, identifying automation needs/process gaps and analysing root cause issues will also be part of your responsibilities
• Product Owner for global HR tools such as, e.g. time tracking, JIRA ticketing system, HR SharePoint
• Supporting HR Operations at various locations in ad hoc topics (e.g. HR communications to employees by email or intranet)
Qualifications
What you need
• A graduation in Business Administration, HR or similar
• 3+ years of proven experience in HR automation, continuous process improvement, change management and/or project management
• In-depth understanding of operational HR processes of different geographies, ideally gained within Shared Services
• The ability to interact professionally with diverse stakeholders including senior management
• A working style appreciating the inclusion of geographies, levels, functions, and cultures
• A strong customer orientation coupled with excellent creation, presentation and delivery skills
• Fluency in English, additional languages (e.g. German or Italian) are an asset
• Very good knowledge of MS Office (PowerPoint, Excel and Word)
• Affinity with IT tools and experience with digital collaboration platforms
You will get extra points for the following
• Hands-on experience in an HR Operations role
• Knowledge of tools like SharePoint, SAP or JIRA
Additional Information
Now let's talk about perks and compensation
We have a hybrid work week model, giving colleagues flexibility in how they work, as well as ensuring we create our unique Avaloq culture in our office locations. Our base salaries are competitive and you can be recognised for outstanding effort with an extraordinary achievement reward – the pinnacle of recognition. Avaloq aims to share its success with all its colleagues by paying out "Success Share Units" depending on its performance in a given year.
At Avaloq we embrace diversity, we embrace difference. We are whole-heartedly committed to equal employment opportunities and we foster an inclusive culture where everyone's' contributions are valued and their voices are listened to. We hire, compensate and promote regardless of origin, age, sexual orientation, gender identity or any other fascinating characteristics that make us different. Please note that our job descriptions are intended to be written in an inclusive and gender neutral language.
Don't be shy – apply
Please only apply online, preferably with pdf documents.
Note to Agencies: All unsolicited résumés will be considered direct applicants and no referral fee will be acknowledged