Senior Content Specialist

Overview:
We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

The Senior Content Specialist plays a key role in developing engaging, brand-aligned content across Mercy’s marketing channels—including print, digital, broadcast, collateral, websites and more. This position leverages strong creative writing skills to craft clear and consistent messaging for both internal and external audiences, ensuring alignment with Mercy’s brand voice and tone. Success in this role requires effective communication, active collaboration with other caregivers and the ability to manage multiple priorities and deadlines. All work should reflect and support Mercy’s mission, vision and values.

Qualifications:

Education Requirements
Bachelor’s degree in communications, English, Journalism or similar field.
Required software training as need to perform required job duties.
Experience Requirements
8+ years of professional copywriting experience required (agency or in-house creative team).
Experience working with a master brand and possess a portfolio of work that reflects it.
Skill Requirements
Strong writing background with a firm understanding Associated Press (AP) style.
Experience with writing advertising copy and brand messaging.
Proven ability to work independently and collaborate with project owners, while juggling multiple projects and priorities.
Possesses a high degree of integrity and moral character.
Displays creativity, flexibility, risk-taking, teamwork and dependability.
Computer literacy with intermediate skills in Microsoft Word.
Experience using project management systems required.
Adobe Workfront experience a plus.

Responsibilities:

High-Level Job Requirements:
Create informative and compelling branded content for Mercy’s online and offline needs, including print, broadcast, collateral materials, websites and other initiatives.
Must be able to thrive in a deadline-oriented, fast-paced environment while juggling multiple projects.
Strong writing background with a firm understanding Associated Press (AP) style.
Portfolio demonstrating a range of work including digital, video, radio, print and web.
Embrace the fluidity of the healthcare industry and adapt to changes, recognizing that role variation will be necessary. Our department must lead through change.
Essential Duties and Responsibilities:
Write and produce materials that support Mercy’s strategic goals and brand culture.
Maintain the integrity of the brand identity program.
Serve as a team resource for consistent application of the brand and identity platform.
Provide guidance to content contributors in developing strategies and generating ideas for enhancing Mercy brand messaging.
Contribute to an environment, culture and team that supports Mercys goals.
Must be able to follow directions and make corrections efficiently.
Must possess meticulous attention to detail and have an uncanny gift for catching grammar and punctuation errors.
Supports the Director of Creative Services in project assistance as necessary.
Works closely with design team to implement changes in a timely manner.
Coordinate or oversee production of communications as needed.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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