RTFX|Area Sales Head
Business Targets To guide, support and drive a team of TFSMs to ensure achievement of their income targets on a daily basis.
To regularly review plan vs actual numbers for each of the TFSMs, identify gaps, finalise action plan for bridging the gap, and ensure execution of the plan by the respective stakeholders To regularly review branch-wise performance with respective Cluster Heads, identify gaps, finalise action plan for bridging the gap and ensure execution of plan by respective stakeholders To act as the first point of reference in case of any support issues raised by branches in respect of RTFX products and ensure resolution of the same in coordination with respective stakeholders.
To act as the first point of reference in respect of any customer complaints in respect of RTFX products and ensure resolution of the same within defined timelines in coordination with respective stakeholders.
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To regularly review plan vs actual numbers for each of the TFSMs, identify gaps, finalise action plan for bridging the gap, and ensure execution of the plan by the respective stakeholders To regularly review branch-wise performance with respective Cluster Heads, identify gaps, finalise action plan for bridging the gap and ensure execution of plan by respective stakeholders To act as the first point of reference in case of any support issues raised by branches in respect of RTFX products and ensure resolution of the same in coordination with respective stakeholders.
To act as the first point of reference in respect of any customer complaints in respect of RTFX products and ensure resolution of the same within defined timelines in coordination with respective stakeholders.