Resources Global Placement • Greater Noida, Uttar Pradesh • via SimplyHired

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Sharda Consultancy Services Hiring For International and domestic bpo


Kannada,Tamil Expert-Noida
Sharda Consultancy Services Hiring For International and domestic bpo • Noida, Uttar Pradesh • via Shine
18 hours ago
Full–time
Apply on Shine
Job description
Process : online gaming lead generation
Cabs / allowance : no
Meals : no
Shift time: 10 AM -7 PM
6 days workimg
Rotational off
Salary date 7th
Salary slab 15-25k
Minimum relevant exp : 6 months in Online gaming process

require Female Team Leader from gaming process only

Min.exp 1 yr as tl
salary slab 40-45
should be Multilingual

Hindi + Tamil or hindi +kannada
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Resources Global Placement


Team Leader (BPO Industry)
Resources Global Placement • Greater Noida, Uttar Pradesh • via SimplyHired
1+ hours ago
Full–time
No Degree Mentioned
Apply on SimplyHired
Job description
Job Title: Team Leader – BPO

Location: Knowledge Park III, Greater Noida

Experience Required: 2-4 years in BPO industry as a Team Leader

Salary: ₹20,000 – ₹30,000 per month (Based on Interview Performance)

Gender: Male/Female – Both Can Apply

Industry: BPO / Call Center / Customer Service

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Job Description:

We are seeking a dynamic and experienced Team Leader to manage a team of customer service executives in our BPO unit located in Knowledge Park III, Greater Noida. The ideal candidate should have a strong background in the BPO sector and proven leadership abilities to drive performance and ensure high levels of team productivity and customer satisfaction.

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Key Responsibilities:

Lead, mentor, and motivate a team of agents to meet and exceed performance targets.

Monitor team performance and provide regular feedback and coaching.

Handle escalations and resolve customer issues efficiently.

Ensure adherence to quality standards and operational guidelines.

Prepare and share performance reports with management.

Conduct team meetings and briefings to ensure alignment on goals.

Coordinate with quality and training teams for continuous improvement.

Foster a positive and professional team environment.

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Required Skills Qualifications:

2-4 years of experience as a Team Leader in the BPO/Call Center industry.

Strong communication, leadership, and interpersonal skills.

Excellent team management and problem-solving abilities.

Ability to manage performance metrics and implement action plans.

Good knowledge of call center tools, CRM software, and MS Office.

Result-oriented mindset with strong organizational skills.

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Why Join Us?

Competitive salary based on interview performance

Opportunity to lead a growing team

Professional and supportive work culture

Convenient office location in Knowledge Park III, Greater Noida

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Apply now to take your career to the next level! Shortlisted candidates will be contacted for an interview.

Contact number - ++71+50200

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:
• Day shift

Supplemental Pay:
• Yearly bonus

Ability to commute/relocate:
• Greater Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:
• Team Leader: 2 years (Required)
• BPO Industry: 2 years (Required)
• Leadership: 2 years (Required)
• Team management: 2 years (Required)
• Monitor Team: 2 years (Required)
• Call center: 2 years (Required)

Work Location: In person

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