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Relationship Manager PUJ|056

Location: Kolkata, West Bengal

Category: Customer Care

Posted on: 2025/09/10

Designation - Relationship Manager

We are looking for an outgoing relationship manager to foster strong relationships with our clients. The relationship manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgeable advice, guiding their choices, promptly resolving complaints, and ensuring client satisfaction.

Duties Of Relationship Manager

Maintaining regular communication with existing clients

Identifying business opportunities/sales opportunities

Building strong relationships with customers

Ensuring client satisfaction

Creating more value from long-term relationships

Collaborating with the sales team and Sales Managers

Collecting feedback from business clients and relaying it to sales teams

Amending company practices

Following industry trends

Finding new ways to attract clients

Introducing initiatives to build positive relationships

Using customer relationship management software

Networking with other Client Relationship Managers

Developing Client Relationship Manager expertise

Continued development of communication skills and negotiation skills

Spotting cross-selling opportunities

Assigning customers to an Account Executive

Implementing sales plans

Analysing client needs to help build rapport

Promoting the company’s products and services

Identify key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively

Forward upselling and cross-selling opportunities to the sales team

Promote high-quality sales, supply and customer service processes

Aim to preserve customers and renew contracts

Approach potential customers to establish relationships

Gain solid knowledge of competitors

Requirements:

Experience as a relationship manager, in customer service, or a similar role.

Ability to build and maintain strong client and business relationships.

Proficiency in Microsoft Office and CRM software.

Excellent verbal and written communication skills

Strong computer skills

Strong interpersonal skills

Excellent customer service skills

Strong presentation skills

Strong organizational skills

Ability to work well in a team environment

Ability to work in a fast-paced environment

More information about this Relationship Manager Job

Please go through the below FAQs to get all answers related to the given Relationship Manager job

1. What are the job requirements to apply for this Relationship Manager job position?

- Ans: A candidate must have a minimum of fresher as an Relationship Manager

- What is the qualification for this job?

- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, BSc

- What are the salary requirements for this job?

- Ans: The salary range is between 30000 and 80000 Monthly. The Salary will depend on the interview. This Relationship Manager is a Full Time in Kolkata.

- What is the hiring Process of this job?

- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

- This Relationship Manager is a work from home job?

- Ans: No ,its not a Work from Home Job.

- How many job vacancies are opening for the Relationship Manager position?

- Ans: There are immediate 1 job openings for Relationship Manager in our Organisation
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