Recreation Facility Clerk Supervisor
Employment Status Regular Full-Time
Pay Range $2+.4+ to $34.62 per hour + comprehensive benefits package (2024 rates)
Closing Date 6/27/25
New Westminster, British Columbia
Number of Openings: 1
Hours per Week: 35 hours per week. May need to flex schedule to evenings on occasion to meet operational needs
Employee Group: CUPE, Local 387
Location: Century House: 620 Eighth Ave
Competition #: 1016
Additional Details:
The City of New Westminster’s Parks and Recreation Department is looking for a friendly, organized, patient, and experienced Recreation Facility Clerk Supervisor to join the team at Century House, a community centre targeted to seniors programs and services. As a member of the team, you will thrive in a fast-paced recreation environment where excellence in customer service is essential. In this role, you will plan, assign, check, supervise, schedule, and participate in the work of a moderate sized group of staff and senior volunteers engaged in front-line services. These include customer service, cashiering, and processing admissions, registrations, and rentals.
Key responsibilities include:
Preparing and maintaining staff timesheets and other reports for payroll.
Participating in recruitment and employee performance evaluations
Assigning shifts and daily duties to staff to ensure smooth front-desk operations.
Providing information and assistance to the public regarding classes, activities, schedules, fees, refunds, and transfers.
Balancing and reconciling cash and cheque payments for registrations, fees, and rentals.
Processions accounts payable and accounts receivable
Preparing and auditing daily revenue reports.
Ordering and tracking office supplies
Training, supporting, and educating staff on the use of Xplor Recreation
Developing and maintaining procedural manuals and operational guidelines
Supports aspects of financial and program administration for the Century House partner association.
If you have the following qualifications and attributes, we want to hear from you:
Completion of Grade 12 or equivalent, including or supplemented by commercial courses- preferably elementary accounting and word processing. Sound related experience, or an equivalent combination of education and experience will be considered.
Sound knowledge of community recreation principles and objectives.
Advanced computer skills relevant to the role, including familiarity with Microsoft Office, Xplor Recreation, Kronos, and POS systems.
Ability to supervise others effectively, make sound decisions, and resolve problems in accordance with City policies and procedures.
Ability to assess and implement new or improved systems and processes that increase efficiency, including staffing and facility scheduling.
Ability to carry out accounting and audit functions for cash receipts from program registrations, bookings, and events.
Proven ability to meet deadlines and work efficiently during peak times.
Capacity to learn and train others on a variety of clerical procedures and ensure work is completed accurately and consistently.
Strong interpersonal and communication skills, with the ability to interact courteously and effectively with the public, staff, and volunteers.
Ability to perform both supervisory and clerical duties independently, with minimal direction.
The successful candidate must be able to pass and maintain a clear Police Information Check with Vulnerable Sector Check.
Please apply with your cover letter and resume in one document.
To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest.
New Westminster is on the unceded and unsurrendered land of the Halq'eméylem-speaking peoples. It is acknowledged by the City that colonialism has made invisible their histories and connections to the land.
We are learning and building relationships with the people whose lands we are on.
We thank all applicants for their interest and advise that only those selected for an interview will be contacted.
This position is only open to those legally entitled to work in Canada.
Employment Status Regular Full-Time
Pay Range $2+.4+ to $34.62 per hour + comprehensive benefits package (2024 rates)
Closing Date 6/27/25
Pay Range $2+.4+ to $34.62 per hour + comprehensive benefits package (2024 rates)
Closing Date 6/27/25
New Westminster, British Columbia
Number of Openings: 1
Hours per Week: 35 hours per week. May need to flex schedule to evenings on occasion to meet operational needs
Employee Group: CUPE, Local 387
Location: Century House: 620 Eighth Ave
Competition #: 1016
Additional Details:
The City of New Westminster’s Parks and Recreation Department is looking for a friendly, organized, patient, and experienced Recreation Facility Clerk Supervisor to join the team at Century House, a community centre targeted to seniors programs and services. As a member of the team, you will thrive in a fast-paced recreation environment where excellence in customer service is essential. In this role, you will plan, assign, check, supervise, schedule, and participate in the work of a moderate sized group of staff and senior volunteers engaged in front-line services. These include customer service, cashiering, and processing admissions, registrations, and rentals.
Key responsibilities include:
Preparing and maintaining staff timesheets and other reports for payroll.
Participating in recruitment and employee performance evaluations
Assigning shifts and daily duties to staff to ensure smooth front-desk operations.
Providing information and assistance to the public regarding classes, activities, schedules, fees, refunds, and transfers.
Balancing and reconciling cash and cheque payments for registrations, fees, and rentals.
Processions accounts payable and accounts receivable
Preparing and auditing daily revenue reports.
Ordering and tracking office supplies
Training, supporting, and educating staff on the use of Xplor Recreation
Developing and maintaining procedural manuals and operational guidelines
Supports aspects of financial and program administration for the Century House partner association.
If you have the following qualifications and attributes, we want to hear from you:
Completion of Grade 12 or equivalent, including or supplemented by commercial courses- preferably elementary accounting and word processing. Sound related experience, or an equivalent combination of education and experience will be considered.
Sound knowledge of community recreation principles and objectives.
Advanced computer skills relevant to the role, including familiarity with Microsoft Office, Xplor Recreation, Kronos, and POS systems.
Ability to supervise others effectively, make sound decisions, and resolve problems in accordance with City policies and procedures.
Ability to assess and implement new or improved systems and processes that increase efficiency, including staffing and facility scheduling.
Ability to carry out accounting and audit functions for cash receipts from program registrations, bookings, and events.
Proven ability to meet deadlines and work efficiently during peak times.
Capacity to learn and train others on a variety of clerical procedures and ensure work is completed accurately and consistently.
Strong interpersonal and communication skills, with the ability to interact courteously and effectively with the public, staff, and volunteers.
Ability to perform both supervisory and clerical duties independently, with minimal direction.
The successful candidate must be able to pass and maintain a clear Police Information Check with Vulnerable Sector Check.
Please apply with your cover letter and resume in one document.
To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest.
New Westminster is on the unceded and unsurrendered land of the Halq'eméylem-speaking peoples. It is acknowledged by the City that colonialism has made invisible their histories and connections to the land.
We are learning and building relationships with the people whose lands we are on.
We thank all applicants for their interest and advise that only those selected for an interview will be contacted.
This position is only open to those legally entitled to work in Canada.
Employment Status Regular Full-Time
Pay Range $2+.4+ to $34.62 per hour + comprehensive benefits package (2024 rates)
Closing Date 6/27/25