Receptionist

We're looking for an energetic, detail-oriented individual with superb customer service skills to join our growing administration team. As a Receptionist, you will provide comprehensive client support to the daily processes and business operations of our fast-paced organization.

The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses good business acumen.

The role may require you to work on statutory holidays.

Are you up for the challenge?

Your responsibilities:

Ensure that visitors/clients are greeted and directed appropriately upon arrival, and adhere to office security procedures upon check-in
Maintain office appearance and cleanliness; provide assistance and support for Global Relay team members in daily operations including the cleaning and organizing of meeting rooms, and supply stations
Liaise with office janitorial and building maintenance for facility cleaning and repair
Perform office tasks such as handling a high-volume telephone switchboard (+50 calls), calendar management, and data entry
Perform administrative duties in Salesforce CRM software and other software systems such as data entry and client file updates, while ensuring data accuracy
Various job-related duties as projects arise, such as event management

About you:

Diploma/certificate in Office Administration, or relevant work experience
Ability to speak and write English fluently and possess solid interpersonal and communication skills with excellent telephone etiquette
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint Outlook)
Exceptional time-management, organizational, and prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability and maturity to exercise tact and discretion, and can be entrusted with confidential information
Good judgment to proactively and independently solve problems and make sound decisions
Goal-oriented self-starter who can work independently and reliably with minimal supervision and has an appetite for continuous learning
Comfortable working under pressure in a fast-paced environment
Proven ability to handle challenging situations with integrity, empathy and sincerity
A friendly, "can-do" attitude and customer focused approach

Note: this role is carried out onsite at our Gastown office location. Submitting a cover letter in addition to your resume is highly encouraged for this role.

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. Read more