Receptionist and telecaller

Full job description
A Receptionist cum Tele caller is a multifaceted role that combines administrative reception duties with telephonic sales or customer service responsibilities. A Receptionist cum Telecaller plays a critical role in managing the front desk, handling customer interactions, and driving sales or lead generation efforts. Their skills and expertise are essential for providing excellent customer service and supporting business growth.Here's an overview:

Key Responsibilities:

1. Reception Duties: Managing the front desk, greeting clients, and handling phone calls.

2. Tele calling: Making outbound calls to customers or prospects for sales, follow-ups, or surveys.

3. Data Entry: Updating customer information, sales records, and other relevant data.

4. Customer Service: Responding to customer inquiries, resolving issues, and providing support.

5. Administrative Tasks: Performing administrative tasks, such as scheduling appointments and managing mail.

Skills and Qualities:

1. Communication Skills: Excellent verbal and written communication skills.

2. Customer Service Skills: Ability to provide excellent customer service and build rapport with clients.

3. Time Management: Ability to multitask and manage time effectively.

4. Sales Skills: Basic sales skills and knowledge of sales techniques.

5. Technical Skills: Familiarity with CRM software and other relevant technology.

Education and Experience:

1. High School Diploma: A high school diploma or equivalent is typically required.

2. Experience: Prior experience in customer service, sales, or administration is beneficial.

3. Training: On-the-job training may be provided to learn specific skills and software.

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

Day shift
Language:

Hindi (Preferred)
English (Preferred)
Work Location: In person Read more