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Quality Analyst

Location: Jaipur, Rajasthan

Category: Customer Care Executive

Posted on: 2025/09/10

Roles Responsibilities:

Develop and execute audit plans to ensure that all key deliverables of business are met.

Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service.

Identify and remedy defects within the process basis 3PSN.

Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.

Compile and analyze statistical data.

Ensure that user expectations are met and customer delight is achieved along with ensuing all compliances are met.

Draft quality assurance policies and procedures.

Investigate customer complaints and product issues.

Ensure ongoing compliance with quality and regulatory requirement.

Job Requirement :

A Bachelor's Degree in any field may be preferred.

Experience in quality auditing, feedback and coaching

Excellent communication skills, both written and verbal

Strong computer skills and knowledge of QA databases and applications

Strong analytical and problem-solving skills

Meticulous attention to detail

If you are interested, please share your updated CV to ritvik.jain@vaibhavglobal.com with below mentioned details.

1. Current Organization

2. Current Position

3. Current Salary

4. Total experience

5. Experience working as a Quality Auditor/Quality Analyst

6. Notice Period

7. Salary Expectation

8. Current Location

+. Tentative Joining date
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