Quality Analyst | For BPO
Job Description:
We are looking for a Quality Analyst to join our team .he ideal candidate should have a minimum of 1 year of experience in the Quality Assurance domain in the BPO industry.
Responsibilities:
Conducting quality audits on customer interactions to ensure adherence to quality standards and compliance requirements
Analyzing data and identifying trends and areas for improvement in customer interactions
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We are looking for a Quality Analyst to join our team .he ideal candidate should have a minimum of 1 year of experience in the Quality Assurance domain in the BPO industry.
Responsibilities:
Conducting quality audits on customer interactions to ensure adherence to quality standards and compliance requirements
Analyzing data and identifying trends and areas for improvement in customer interactions