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Program Management Expert

Location: Abbotsford, New South Wales

Category: Government Job Alert

Posted on: 2025/09/10

Job description
Company Overview
Pacific Coast Community Resources is a renowned provider of personalized services to children and youth living with diverse abilities. With a strong commitment to inclusive community living, we offer a wide range of dynamic and comprehensive programs that cater to the unique needs of our clients.

We strive to empower individuals with disabilities to live their lives to the fullest, while fostering healthy, energetic communities through quality programs and services. Our organization has expanded steadily since its inception in 2010, creating dynamic environments for growth and learning.

Job Summary
We are seeking an exceptional Program Manager to join our team. As a key member of our multidisciplinary team, you will provide support in a safe home environment to children and youth who may have experienced complex trauma and present complex behaviours. Your natural ability to care for others, work independently and collaboratively, will enable you to influence your team's success.

Responsibilities
Monitor program delivery, planning, and organizational leadership
Act as a community liaison with MCFD and coordinate special projects as assigned
Report to the Regional Manager and Directors
Demonstrate ability to manage and supervise multi/interdisciplinary teams using strong interpersonal, communication, organizational and conflict resolution skills
Manage multiple projects with a high level of confidentiality, diplomacy and professionalism
Use sound judgment and be able to perform well under pressure to meet strict deadlines
Conceptualize new programs and services and experience in planning, organizing, directing, and implementing community-based activities and programs in a collaborative manner
Provide services in a manner that supports and reflects positive cultural practices
Use highly developed communication skills, both oral and written
Recruit, provide orientation to, schedule and evaluate personnel
Provide direction, guidance and support for team members to manage conflict openly and constructively
Schedule and attend staff meetings and attend and participate in other meetings as required
Maintain an attitude of caring, respect and optimism for families, representatives and community members
Requirements
To succeed in this role, you will need:

A degree in one of the humanities, social sciences or related field with educational preparation for the role of manager/administrator
Minimum 3 – 5 years experience in a health management role required
Experience working with individuals (children/youth) with complex challenging behaviours and dual diagnosis
Experience with substance use/addiction/harm reduction - working in and out of a community setting
Experience with the application of Trauma informed practices
Experience working with robust community partners, mental health, nursing support services
Knowledge of Child Care Licensing Regulations – an asset
Knowledge of MCFD, Aboriginal Operational Practice Standards and Indicators
Knowledge and appreciation of Indigenous cultural practices and traditions and how culture impacts the development of individuals and communities
Knowledge of provincial, federal, and Indigenous organizations mandated to provide child family services
Benefits
We offer:

On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety, Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
Competitive Salary $73,000- $+0,000 Annually
Comprehensive Medical, Dental, and Vision care benefits package
Career development opportunities
An inclusive, supportive work environment and community involvement
A caring, fun, ambitious and supportive team
About Us
We believe that a strong commitment to diversity inclusion enables us to truly make services better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure at every interaction all are welcome, comfortable, and safe.
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