Professional Services Consultant.
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Creativity for All
Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!
We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.
We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.
We know that people are the differentiator in our business, and that's why we want to meet you.
The Opportunity
Love to innovate while helping customers meet their online business goals? The Data Technical Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills! Technical Consultants build and develop Analytics Target solutions to meet customer's business objectives, experience optimisation and reporting needs. In addition, consultants help each customer implement the solution throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and resolve technical issues when they arise. While not a programming position, it is a very technical job with constant customer interaction and opportunities to innovate!
What you’ll do
Gain an in-depth knowledge of a client’s website and mobile architecture, online business model, and online marketing strategy
Support customer discovery sessions and help guide client's business requirements and key performance indicators
Guide customers through the process of implementing Target Activities.
Design customized solutions and technical tag implementation strategies
Generate customized digital analytics collection code and assist with its implementation and deployment
Support client’s developers and third parties throughout the implementation process
Validate and debug Target and Analytics implementations and follow through on issues until resolved
Light manipulation of JavaScript as needed to customize digital analytics solutions
Guide key partners and drive client success based on clients most significant business drivers and Adobe's standard methodology
Engage directly with customers via phone, email, and/or in-person through the project lifecycle. Including interaction with marketers, analysts, web developers, partners and executives
Lead multiple client engagements at a time, and establish expectations appropriately to keep projects on schedule and within scope
What you need to succeed:
5 years’ experience working in digital analytics or a related field
Previous experience working with Adobe Analytics or similar tools, tag management systems and data layers
Solid grasp of online marketing, HTML and web protocols
Intermediate-to-advanced JavaScript skills
Be results-oriented, responsive, professional and dedicated to customer success
Possess a creative and problem-solving mentality
Good interpersonal, presentation, and soft skills – both verbal and written
Ability to learn quickly, be an excellent teammate, and handle change efficiently
Bachelor’s degree or equivalent work experience
Up to 50% travel required
Adobe for All
Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.
Take the plunge and jump in
Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together!
Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Apply Now
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Creativity for All
Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #1 on the Great Place to Work list for the 10th consecutive year!
We’re proud to offer market leading employee benefits designed to suit your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, market-leading parental leave, access to our Employee Stock Purchase Program and programs designed to help continue to build your career.
We also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to make a bigger impact through philanthropy, employee, and community engagement.
We know that people are the differentiator in our business, and that's why we want to meet you.
The Opportunity
Love to innovate while helping customers meet their online business goals? The Data Technical Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills! Technical Consultants build and develop Analytics Target solutions to meet customer's business objectives, experience optimisation and reporting needs. In addition, consultants help each customer implement the solution throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and resolve technical issues when they arise. While not a programming position, it is a very technical job with constant customer interaction and opportunities to innovate!
What you’ll do
Gain an in-depth knowledge of a client’s website and mobile architecture, online business model, and online marketing strategy
Support customer discovery sessions and help guide client's business requirements and key performance indicators
Guide customers through the process of implementing Target Activities.
Design customized solutions and technical tag implementation strategies
Generate customized digital analytics collection code and assist with its implementation and deployment
Support client’s developers and third parties throughout the implementation process
Validate and debug Target and Analytics implementations and follow through on issues until resolved
Light manipulation of JavaScript as needed to customize digital analytics solutions
Guide key partners and drive client success based on clients most significant business drivers and Adobe's standard methodology
Engage directly with customers via phone, email, and/or in-person through the project lifecycle. Including interaction with marketers, analysts, web developers, partners and executives
Lead multiple client engagements at a time, and establish expectations appropriately to keep projects on schedule and within scope
What you need to succeed:
5 years’ experience working in digital analytics or a related field
Previous experience working with Adobe Analytics or similar tools, tag management systems and data layers
Solid grasp of online marketing, HTML and web protocols
Intermediate-to-advanced JavaScript skills
Be results-oriented, responsive, professional and dedicated to customer success
Possess a creative and problem-solving mentality
Good interpersonal, presentation, and soft skills – both verbal and written
Ability to learn quickly, be an excellent teammate, and handle change efficiently
Bachelor’s degree or equivalent work experience
Up to 50% travel required
Adobe for All
Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.
Take the plunge and jump in
Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together!
Adobe Australia acknowledges Traditional Custodians of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.