Presales Consultant

Job Role - Solution Consultant - Presales Years of Experience - 2+ years Location - India/Sri Lanka/Indonesia Domain - Contact center/ Telecom is mandatory About Tetherfi: At Tetherfi, we create intelligent solutions that drives business and increase productivity. We combine industry expertise, technological capabilities and human-centered approach to help businesses evolve from thinking digital to being digital. The Right Individual : The ideal candidate should be an experienced Pre-Sales with strong customer facing skills. The ideal profile will have experience in working with both sales and technical teams to offer solutions and playing a key role in supporting sales opportunities through to conversion. The right candidates will need a very customer/client savvy background and be able to work in a techno-commercial sales environment. Must have created or assisted in sending out responses to RFIs, RFPs and RFQs . Having worked as a Software Developer with good communication skills and without a pre-sales experience but an ambition of being one. Required Functional Skill: Candidate from engineering background with over 5 years’ experience of which last 3 years in presales and earlier in Consulting, RD, Project experiences. Consultative sales experience, preferably with knowledge of target markets and any existing customer relationships in target markets will be an advantage. Proven success in a sales role dealing with senior management in multi-national companies would be an advantage. Strong presentation, communication, negotiation and closing skills. Highly developed business acumen and the ability to understand the wider issues of the industry. The ability to identify new revenue opportunities and maximize product potential. Strong ability to clearly demonstrate solutions across a range of technical and business users. Preferably working experience delivering Unified Communication, Collaboration, Contact Centre solutions to Banking, Financial Services and Insurance sector. Experience working with known local / regional / global brands in CC / CX domain will be an added advantage. Role Responsibilities: This role is responsible for supporting sales opportunities in ‘Technical Sales’, ‘Solutioning’ ‘Sales Consulting’ working closely internal partner sales teams. Position serves as technical expert and directs all technical sales activities for customers or partners in assigned territory or accounts. Applies consultative solution selling skills to conduct discovery activities, translate needs into complex technical solutions, articulate unique value and drive sales to technical closure for assigned opportunities. Creates the appropriate infrastructure for demos, trials, and proofs-of-concepts working closely with internal or partner engineering teams. Delivers demos, trials, proofs-of-concepts, RFI/RFQ responses, Solution Architecture, Implementation road map etc working in close co-ordination with Sales. Leads knowledge transfer sessions to educate sales, partners prospects with the latest technical, industry and product knowledge. Understand and analyse customers’ requirements to design the technical solutions which meet customers’ needs. Position our services solution along with Channel Partners working with their technical team to help with required solution. Required Professional Interpersonal Qualities Any Graduate / BE / BTech /MCA Experience should be 3 to 5 yrs Presales, Services, or Enablement management role Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers Experience with project management and agile development methodologies will be an added advantage Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization Working according to target market time zone a must. Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Experience: Pre-sales: 2 years (Required) Telecommunication/contact center domain: 2 years (Required) Work Location: In person Read more