Pre|Sales Consultant| |Apple Products|
Job Title: Pre-Sales Specialist or Pre-Sales Consultant
Job Description:
1. Customer Engagement:
• Engage with potential customers through various channels, including in-store, phone, email, or online chat.
• Establish rapport with customers and create a positive shopping experience.
2. Product Knowledge:
• Develop and maintain in-depth knowledge of Apple's product lineup, including iPhones, MacBooks, iPads, software, accessories, and more.
• Stay updated on the latest product releases, features, and updates.
3. Needs Assessment:
• Ask probing questions to understand the customer's needs, preferences, and budget.
• Identify the customer's pain points and challenges that can be addressed with Apple products and services.
4. Solution Recommendation:
• Provide tailored product recommendations and solutions to meet the customer's needs.
• Explain the benefits, features, and advantages of Apple products and services.
5. Technical Expertise:
• Offer technical guidance and support...
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Job Description:
1. Customer Engagement:
• Engage with potential customers through various channels, including in-store, phone, email, or online chat.
• Establish rapport with customers and create a positive shopping experience.
2. Product Knowledge:
• Develop and maintain in-depth knowledge of Apple's product lineup, including iPhones, MacBooks, iPads, software, accessories, and more.
• Stay updated on the latest product releases, features, and updates.
3. Needs Assessment:
• Ask probing questions to understand the customer's needs, preferences, and budget.
• Identify the customer's pain points and challenges that can be addressed with Apple products and services.
4. Solution Recommendation:
• Provide tailored product recommendations and solutions to meet the customer's needs.
• Explain the benefits, features, and advantages of Apple products and services.
5. Technical Expertise:
• Offer technical guidance and support...