Outbound Voice Process

Generate New And Repeat Sales By Providing Product And Technical Information In A Timely Manner

· Determine Customer Requirements And Expectations In Order To Recommend Specific Products And Solutions

· Increase Sales And Average Order Size By Means Of Cross-Selling, Up-Selling, Add-On Sales And Offering Promotional Sale Items

· Educate Customers About Terminology, Features And Benefits Of Products In Order To Improve Product Related Sales And Customer Satisfaction