Operations and Monitoring Intern

Role: Operations and Monitoring Intern
Location: IIT Bombay, Powai, Mumbai
Job Type: Internship
Experience Level: Freshers / Students pursuing relevant diplomas or degrees

About Us:

Living Things is an IoT (Internet of Things) platform developed by iCapotech Pvt Ltd. We help companies save electricity by making their air conditioners smarter. Our system connects to ACs and monitors how much energy they use, allowing businesses to lower their electricity bills, reduce carbon emissions, and use energy more responsibly. On average, our platform helps save 15% energy by analyzing real-time data and optimizing AC performance.

Key Responsibilities:

Operational Tasks

Monitor connected devices regularly to ensure they are working properly
Identify offline or faulty devices and take necessary action
Help find reasons why devices stop working or disconnect
Follow step-by-step processes to restore device functionality
Keep clear records of issues, actions taken, and solutions
Prepare and share daily reports on device status and activities
Assist in creating weekly summaries of recurring problems and suggestions for improvement
Coordination Support

Contact field teams or vendors to resolve issues quickly
Coordinate with technicians or vendors for any on-site support needed
Escalate unresolved technical problems to the engineering team
Keep team members and stakeholders updated about major issues and resolutions
Respond professionally to support emails and calls
Required Skills Qualifications:

Clear communication and teamwork abilities
Diploma in Electrical/Electronics (preferred)
Ability to analyze logs and diagnostic data to identify issues.
Analytical and problem-solving skills.
Proficiency in MS Office (Excel, Word, PowerPoint).
Why Join Us?

Be part of a cutting-edge IoT platform driving sustainability and energy efficiency.
Work in a dynamic and fast-paced environment with a passionate team.
Opportunity to take full ownership and lead key operational strategies.
Make a real impact on reducing carbon footprints and promoting sustainable energy usage.
Job Types: Full-time, Internship
Contract length: 3 months

Pay: From ₹15,000.00 per month

Benefits:

Flexible schedule
Health insurance
Paid sick time
Provident Fund
Schedule:

Day shift
Morning shift
Work Location: In person

 
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