OPD Assistant Front Office

Location
Vashi, Navi Mumbai, Maharashtra
 
Benefits
Pulled from the full job description
 
Full job description
· To greet visitors and patients, determine their needs and guide them accordingly.

· To answer queries and to provide information directly to the person or on the telephone. For e.g. Explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills (when needed), availability of doctors, may inform the patient’s relatives when the patient is placed on the critical list.

· To make future appointments for patients.

· To maintain and prepare files, records and reports.

· Maintain data as per the hospital parameters.

· Handle grievances to collect feedbacks.

· To arrange for escorting patient to OPD.

· Billing of the OPD visits and investigations.

· To focus on conversions.

· Handling telephonic queries book appointments via call center.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Provident Fund
Schedule:

Day shift
Evening shift
Rotational shift
Work Location: In person