Onsite Operations Coordinator (Sydney, Brisbane or Melbourne)

Job details
Job type
Casual
Permanent
Full-time
Shift and schedule
On call
 
Location
Brisbane QLD
 
Benefits
Pulled from the full job description
Parental leave
Health insurance
Gym membership
Employee assistance program
 
Full job description
ABOUT US
Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

ABOUT THE ROLE
We are currently seeking an Onsite Operations Coordinator to join our fun and friendly Onsite Operations team on a permanent full-time basis, working 38 hours per week. This role is responsible for the coordination of various onsite services including, but not limited to: clinical personnel supply, health/medical assessments, drug and alcohol screening, health and wellbeing programs, injury prevention, and vaccinations; as well as supporting our office administrative functions to ensure a professional and efficient service is delivered to our clients. This role may be based at our Sydney, Brisbane or Melbourne office locations.

DUTIES
The responsibilities for this position include but are not limited to:

Coordinate the on-site client services.
Assist with client queries as required.
Maintaining our enquiries mailbox and phone line.
Preparing proposals and reports.
Manage the relationships with internal and external stakeholders.
Maintain stock and supplies to support service delivery
Managing a casual pool of staff, including rostering and payroll activities
General administration and customer service.
CANDIDATE REQUIREMENTS
The successful candidate will be well organised and have great administration skills with excellent customer service and interpersonal skills together with the following:

Experience in program coordination from client enquiry through to service delivery and billing
Proven experience within a customer-facing role
Organised with strong attention to detail
Strong computer skills including Database Management, Microsoft Word, Excel and PowerPoint
Ability to work in a fast paced environment and multitask
Availability to be part of the on call roster
Experience working in the healthcare industry will be highly regarded
Travel may be required on an occasional basis
WHY JOIN US?
Ongoing training and development
Stable, reputable national healthcare provider (part of the global Sonic Healthcare)
Paid parental leave
Numerous discounts including travel, gym membership and health insurance options
Novated Leasing
Discounted fees for various medical services e.g. pathology, radiology and travel health
Employee Assistance Program
Focus on corporate social responsibility e.g. fundraising, supporting community events
HOW TO APPLY
As part of our pre-employment process, preferred candidates must provide a National Police Clearance conducted within the last 3 months.

Short listing for this position will commence immediately. You are encouraged to apply promptly as applications will close when suitable applicants are obtained.

DIVERSITY, EQUITY AND INCLUSION
At Sonic HealthPlus, we embrace a diverse mix of minds and backgrounds, creating a supportive environment where every voice is valued. Our commitment to gender equity fosters a safe, respectful, and welcoming space for all. We honour the unique experiences of veterans and current serving members of the Australian Defence Force and their families, whose military backgrounds enrich our workplace.

We encourage applications from individuals of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientations, religions and gender identities, reflecting the vibrant diversity of our communities. As an Equal Opportunity Employer, we value social and cultural diversity and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. Sonic HealthPlus prioritises accessibility and we are happy to adjust our recruitment processes to support all candidates. If you require more information about our diversity, equity and inclusion framework or would like assistance with your application, please contact us at inclusion@sonichealthplus.com.au.

PRIMARY LOCATION: AU-QLD-Brisbane CBD
JOB POSTING: 27-Jun-2025
 
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