Onboarding Officer|Video KYC|Digital Banking Kotak 811|Regional Sales
Video call customers to complete the Full KYC
Verify the details submitted by the customer while opening the account and Documents submitted are matching
Ensure VKYC is completed by the Right Party only
Should maintain a good relationship with the customer throughout the KYC process.
Cross-sell other banking products.
Give complete and correct information on all the products pitched to the customer
Take call backs in case the customer is busy and ensure the follow up is done on time
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Meet targets on conversion and Cross selling as defined from time to time.
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Verify the details submitted by the customer while opening the account and Documents submitted are matching
Ensure VKYC is completed by the Right Party only
Should maintain a good relationship with the customer throughout the KYC process.
Cross-sell other banking products.
Give complete and correct information on all the products pitched to the customer
Take call backs in case the customer is busy and ensure the follow up is done on time
Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
Meet targets on conversion and Cross selling as defined from time to time.