Non Voice Process Executive

Job Description:Urgent Hiring Objective: We are looking for a dedicated and detail-oriented Process Executive (Non-Voice) to handle operations, ensuring accuracy, efficiency, and timely completion of tasks. The ideal candidate will possess strong typing skills, excellent written communication, and a customer-centric approach to delivering quality service.Key Responsibilities1. Handle customer queries and requests through chat, email, or other written communication platforms.2. Perform data entry, record maintenance, and documentation with high accuracy.3. Resolve customer concerns by providing accurate and timely information.4. Collaborate with team members to meet project deadlines and achieve quality benchmarks.5. Process and update customer accounts and ensure all data is current and accurate.6. Identify and escalate complex issues to relevant departments for resolution.7. Maintain confidentiality of customer and company information.Skills required:1. Typing Skills: Speed: Minimum 35 WPM (or higher depending on the requirement). Accuracy: +0% of accuracy level.2. Computer Proficiency: Knowledge of MS Office Suite (Excel, Word, Outlook).3. Email/Chat Etiquette4. Data Entry and Management5. Written Communication Skills6. Problem-Solving and Analytical Thinking7. Attention to Detail8. Team collaboration+. Time Management Organizational skills.Timing : +:15 AM to 6:30 PM (10 position)6:45 PM to 11:15 PM (10 position)Working days: Monday to Saturday ( Only Sunday off)
• Experience

0 - 2 Years
• No. of Openings

20
• Education

Higher Secondary
• Role

Non Voice Process Executive
• Industry Type

Call Centre / BPO / KPO / ITES / LPO
• Gender

[ Male / Female ]
• Job Country

India
• Type of Job

Other
• Work Location Type

Work from Office
• Face interview location

406, Zion Z1. Near Sindhu Bhavan. Ahmedabad. Gujarat. India Read more