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Manager | Legal |BPO | IT Technology Exp|

Location: Bangalore, Karnataka

Category: Legal Jobs

Posted on: 2025/09/10

Manager – Legal (BPO + IT Technology Exp) Jobs in Bangalore Urban, Karnataka, India at [24]7.ai

Title: Manager – Legal (BPO + IT Technology Exp)

Company: [24]7.ai

Location: Bangalore Urban, Karnataka, India

Role :Manager- Legal (BPO + IT Technology Exp)

Location :Bangalore

Industry Experience :This position requires hands on working experience inBPO + Product Development Organization.

Qualification : Bachelor of Laws (L.L.B)

Experience : 6 to 8 years of relevant experience in corporate legal review, contractual negotiations, contract management activities and stakeholders’ management in BPO or IT Services.

Responsibilities

Global Customer Contract support model

Creates and maintains procedures to keep and maintain the Company’s Contract Reporting System (CRS) post “ratification.”

Assists in the formalization of an improved process for tracking and computing Service Level Credits and acting as the front-line legal support in evaluating claims.

Assists in simplification of contract forms to allow for ‘follow-the-sun’ support at the contract creation stage.

Evaluates Fluid and other Company workflow tools to assist in Company’s simplification and efficiency mandates.

Developing and implementing processes for efficient and streamlined operations surrounding contract negotiation and processes.

Responsible for reviewing non-disclosure agreements, statement of work/work orders, Service Agreements, Data Privacy Agreements, change orders and other documents related to commercial transactions.

Serving as lead counsel on strategic deals, resolving issues that arise in existing commercial relationships, and handling pre-litigation legal disputes and inquiries.

Providing time-sensitive support on a wide array of legal inquiries concerning all aspects of your country’s operations

Global Vendor Contracts and procedures

Oversees the implementation and maintenance of worldwide procurement procedures on behalf of the legal department.

Owns first level responsibility for vendor requests in APAC (AUS, IND, PHI, SING, etc.)

Manages the identification and tracking of “Key Vendors” including, for example contractors, license-in, and other critical or “high risk” vendors.

Responsible for reporting on the status of these vendors.

Global Readiness Program (aka Legal Data Hub)

Creates and maintains Company’s “Due Diligence – Lite” Presentation and procedures to populate a diligence data room.

Provides first line support for the Company’s service level credit assessment (for the legal portion of the process and assisting the Company in improving current procedures.

Subsidiary Maintenance

Maintains relationships with international legal representatives to track and support corporate formalities for international subsidiaries.

Provides first level support in updates.

Specifically, manages Australia merger of AUS and ANZ subsidiaries.

Ad-hoc assignments at General Counsel

Engages and supervises temporary staff at the ready for specific projects.

Provides dotted-line supervision for local in-house counsel on special projects.

Assists in research relating to international employment issues and drafting of related employment agreements.

Contributes to investigations.

IP office

Oversees and administers all [24]7 IP, including patents, trademarks, copyrights, domain names and other [24]7 IP.

Assists in the creation of Company IP assets by assisting the relevant departments, in protecting innovations that are being researched or have been developed in the organization.

Educates the organization on identifying and protecting IP as it gets generated.

Negotiates and reviews agreements with third parties f…
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