Seeking an Administration Executive
About Us
The Maestro Hospitality head office team is expanding!
We manage the administration needs of multiple Italian restaurants in Sydney:
Ormeggio at The Spit – Fine dining, two hats
Chiosco by Ormeggio – Casual Italian seaside trattoria
a’Mare – A hatted sophisticated fine dining restaurant that showcases tableside service.
Postino Osteria – Authentic Italian osteria with a warm, neighbourhood feel
Cibaria Manly – A vibrant Italian-rias-inspired, multi-faceted venue on Manly beachfront
Vineria Luisa – Boutique intimate wine bar and ginoria on bustling Enmore Road, Enmore.
We are a family-owned and operated business, fostering a supportive, friendly, and flexible team environment.
About the Role
We are looking for a casual Administration Executive to join our office in Allambie Heights, close to Warringah Mall. This role would focus on our inner west venues, Postino Osteria in Summer Hill the soon to open Vineria Luisa in Enmore.
You will work directly under the Office Manager, assisting with administrative tasks, provide recruitment support, and customer service tasks. If you have a particular area of interest, we are happy to support your growth and learning in that field.
Key Responsibilities:
Managing the switchboard and general customer enquiries
Handling reservations and guest communications
Responding to event enquiries
Processing gift voucher sales reconciliations
Accurate data entry
Recruitment support – screening candidates for suitability.
Supporting the team with office administration and the first point of contact for all phone enquiries.
General ad-hoc tasks to assist the office team
What We’re Looking For:
Australian Permanent residents need apply
Fluent and polite English – both written and spoken
Prior experience with restaurant reservation software (SevenRooms / OpenTable or similar)
Prior experience with events software (TripleSeat or similar)
Prior hospitality operational experience – favoured.
Strong computer skills – Microsoft Office, Outlook
A positive and professional attitude
Highly organised, detail-oriented, and efficient
Ability to multitask and work independently
Passion for hospitality and great venues
Some weekend public holiday availability required
What’s in it for you?
Flexible hours to suit your schedule
A friendly, supportive work environment
The opportunity to learn and grow in hospitality administration
Potential for future development and increased hours
A share in tips
How to Apply
If you’re looking for a dynamic and rewarding role in a growing hospitality group, we’d love to hear from you! Apply now for an immediate start.
Please send your resume with a brief introduction on why you would be the perfect fit for our team to careers@maestrohospitality.au
Please note: This role requires working on-site at our head office in Allambie Heights.
Job Types: Permanent, Casual
Pay: $31.23 – $46.00 per hour
Benefits:
Employee discount
Free drinks
Free food
Schedule:
Afternoon shift
Day shift
Monday to Friday
Public holidays
Weekend availability
Supplementary Pay:
Penalty rates
Tips
Application Question(s):
What attracted you to this role and our company?
Have you worked in a head office or support role for a hospitality group before? if so, where? And what was your role there?
Are you familiar with any reservation systems like SevenRooms or OpenTable? If so, which ones have you used previously?
Have you worked with event booking tools like TripleSeat or managed event enquiries before? If so, what software have you used?
How comfortable are you using Microsoft Office, especially Outlook and Excel?
What’s your approach to staying organised when managing multiple tasks?
Work Authorisation:
Australia (Required)
Work Location: In person
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