Lead - Operations - Offline Business

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Sharp Thinkers


Bpo Trainer
Sharp Thinkers • Bengaluru, Karnataka • via Job Hai
28 days ago
₹20K–₹35K a month
Full–time
No Degree Mentioned
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Job description
• Understand customer need and handle their queries
• Close sales and achieve quarterly targets
• Generate leads and make calls to potential customers
• Achieve sales targets and build customer relationships
• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

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Ravi Gupta


Lead - Operations - Offline Business
Ravi Gupta • Bengaluru, Karnataka • via IIM Jobs
3 days ago
Full–time
Apply on IIM Jobs
Job description
We are looking for a smart, enterprising professional to join our client's business in Bangalore. In this role, you will be working closely with founders and driving strategic and operational initiatives

Client is India's fastest growing D2C brand

In this role, you will:

- Design, implement and improvise process improvement and cost optimization initiatives.

- Analyze diverse data around delivery partner behavior and plan process and system improvement initiatives.

- As an Operations Lead, you will monitor the project lifecycle from initiation to execution by taking complete ownership and responsibility .

- Coordinate with agencies and ensure that right resources are assigned to get the work done on time.

- Coordinate communication and foster teamwork between all the project stakeholders.

- Establish and prepare formal reporting arrangements on project progress such as Weekly Progress Reports.

- Engage, interact and build professional relationships with the design professionals, vendors and clients while simultaneously directing the installation team to safely execute the work according to the design plan.

- Work closely with respective functional teams to ensure a high standard of execution and customer experience.

An ideal candidate would have:

- B.Tech / B.E degree/MBA from a reputed institution.

- 4-8 years of experience in Operations Management (or) Consulting.

- Penchant for problem solving and a track record of having put processes in place to sustainably solve problems.

- Ability to thrive in a constantly changing environment.

- Excellent interpersonal skills and ability to influence senior management.

Following are some Good-to-Have skills:

- Relevant work experience in the past (Supply Chain, Customer Service).

- Strong analytical skills Read more