L2 Support
Project:
Cloud-Based Web and Mobile Sales CRM SystemSkills RequiredMinimum experience of 3 years for L2.Ability to manage end customer emails and resolve tickets into different buckets of issue, change request etc.
Ability to have a good knowledge of English grammar and verbal communication to respond back to customer emails and manage calls.
Ability to have good technical knowledge around PL/SQL, APIs, JIRA ticketing tool, Cloud-based architecture and infrastructure/networking.
Ability to...
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Cloud-Based Web and Mobile Sales CRM SystemSkills RequiredMinimum experience of 3 years for L2.Ability to manage end customer emails and resolve tickets into different buckets of issue, change request etc.
Ability to have a good knowledge of English grammar and verbal communication to respond back to customer emails and manage calls.
Ability to have good technical knowledge around PL/SQL, APIs, JIRA ticketing tool, Cloud-based architecture and infrastructure/networking.
Ability to...