Join Thrones As a Guest Relations Executive
**Responsibilities**:
- Greet and welcome guests, offering them a warm and memorable arrival experience.
- Handle guest inquiries, requests, and complaints professionally and efficiently.
- Coordinate with other departments to ensure personalized and timely service delivery.
- Assist guests with reservations, bookings, and event arrangements.
- Provide information about the services and facilities at Thrones.
- Gather guest feedback to help improve the overall experience.
• *Requirements**:
- Previous experience in a similar role in the hospitality industry is preferred.
- Strong interpersonal and communication skills.
- Ability to handle high-pressure situations with professionalism.
- A passion for delivering excellent customer service.
- Flexibility to work in shifts, including weekends and evenings.
• *What We Offer**:
- A competitive salary and benefits package.
- Opportunities for growth and advancement within a dynamic environment.
- A chance to be part of a luxurious experience that redefines hospitality.
Pay: ₹12,500.00 - ₹25,000.00 per month
• *Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Food provided
Internet reimbursement
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
• *Experience**:
- total work: 2 years (preferred)
Work Location: In person
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- Greet and welcome guests, offering them a warm and memorable arrival experience.
- Handle guest inquiries, requests, and complaints professionally and efficiently.
- Coordinate with other departments to ensure personalized and timely service delivery.
- Assist guests with reservations, bookings, and event arrangements.
- Provide information about the services and facilities at Thrones.
- Gather guest feedback to help improve the overall experience.
• *Requirements**:
- Previous experience in a similar role in the hospitality industry is preferred.
- Strong interpersonal and communication skills.
- Ability to handle high-pressure situations with professionalism.
- A passion for delivering excellent customer service.
- Flexibility to work in shifts, including weekends and evenings.
• *What We Offer**:
- A competitive salary and benefits package.
- Opportunities for growth and advancement within a dynamic environment.
- A chance to be part of a luxurious experience that redefines hospitality.
Pay: ₹12,500.00 - ₹25,000.00 per month
• *Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Food provided
Internet reimbursement
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
• *Experience**:
- total work: 2 years (preferred)
Work Location: In person