Client Services Officer | Full- time Permanent

Closes: 05 May 2026
Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 43740, several
Directorate: Justice and Community Safety
Advertised (Gazettal date): 21 April 2026
Contact Officer: Michael Quaine on Michael.Quaine@act.gov.au or (02) 6207 7715


Details: The Public Trustee and Guardian has opportunities for capable, motivated, and well organised individuals to join our team. Reporting to, and under the direction of a Team Leader, the role will see you undertaking administration functions in one of our close-knit, supportive teams in a busy work unit.

You may be assisting in the administration of matters for adults unable to manage their own affairs due to a physical, mental, psychological, or intellectual condition, as well as those under Enduring Power of Attorney, or with the administration of Trusts, Deceased Estates, or Unclaimed Monies. If you feel that you can add value and a caring human touch in the day-to-day affairs of vulnerable clients, we would like to hear from you.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other requirements:

Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to: Apply for or renew a WWVP registration - Access Canberra.
Driver’s licence preferred.
Notes: A Merit Pool will be compiled for the process and successful candidates may be offered short-term or long-term contracts or permanent opportunities over the next 12 months in our Client Services team. Selection may be based on application and referee reports only.

How to apply: Applications are sought from potential candidates and should include a personal pitch of no more than two-pages, outlining the skills and experience you have that make you the best candidate for the position. Your pitch should be based on the Professional/Technical Skills and Knowledge and Behavioural Capabilities criteria as per the ‘What You Require’ section of the Position Description. Applicants should also include a current curriculum vitae and the names and contact details of two referees, one of whom should be your current supervisor.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

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