Director of Human Resources

Full job description
The Director of Human Resources (HR) is responsible for maintaining and enhancing the agency’s human resources functions by planning, implementing, and evaluating employee relations and HR policies, programs, and practices. This role ensures full compliance with all applicable standards set forth by the New Jersey Division of Developmental Disabilities (DDD), as well as other regulatory bodies.

The Director of HR is a senior leader responsible for attracting, developing, and retaining a qualified workforce within a DDD-regulated environment. This position oversees all administrative functions of the HR department and plays a critical role in ensuring compliance with DDD Day Habilitation requirements, staff training mandates, and personnel standards.

Due to the supervisory and compliance-driven nature of this role, the Director of HR is responsible for managing employee relations, ensuring regulatory adherence, and supporting organizational operations. The Director of Human Resources must fully cooperate with and comply with any investigations conducted by DDD, the Office of Licensing (OOL), the Department of Human Services (DHS), and/or Adult Protective Services (APS), both during and after employment.

Responsibilities and Duties

Ensure all employees meet and maintain required training in accordance with DDD standards, including tracking, auditing, and reporting compliance (e.g., Appendix E training requirements and updates)
Oversee onboarding processes to ensure compliance with DDD hiring requirements, including background checks, credentialing, and required documentation
Plan, organize, and manage all activities and operations of the Human Resources department
Develop, implement, and revise job descriptions to align with DDD roles, responsibilities, and service requirements
Develop, analyze, and maintain employee performance evaluation processes that reflect regulatory and organizational expectations
Create, revise, and enforce personnel policies and procedures in compliance with DDD, DHS, and state/federal labor laws
Maintain and update the agency’s Employee Handbook to reflect regulatory changes and best practices
Oversee benefits administration, including enrollment, compliance, and employee education
Lead recruitment efforts for all positions, including developing job postings, screening candidates, and conducting interviews with an emphasis on hiring qualified staff for DDD services
Conduct and oversee new employee orientation programs, ensuring all DDD-required information is provided and documented
Manage employee relations, including conflict resolution, disciplinary actions, investigations, and performance improvement processes
Oversee and conduct exit interviews, analyzing trends and providing recommendations to leadership
Maintain accurate and up-to-date employee records, company directory, and organizational charts in accordance with compliance standards
Participate in leadership and administrative meetings and provide HR guidance on operational and compliance matters
Ensure adherence to NJ DDD regulations, including but not limited to staff qualifications, supervision requirements, and documentation standards
Support agency readiness for audits, site visits, and investigations by DDD, OOL, DHS, and APS