Front Desk Receptionist/Administrative Assistant
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Published date: 2026/04/21
- Location: New York City, New York, United States
Full job description
Exciting opportunity to work in a wellness and rehab clinic located in Metuchen, NJ. We are seeking a friendly and professional front desk coordinator to be able to grow with our practice.
Receptionist/Administrative Assistant Duties
* Patient Coordinator: this includes but is not limited to the following; patient check-in and check-out, scheduling and rescheduling patient appointments, understanding and relaying patient care plans, understanding and relaying patient insurance information, following up with patients after visits, and managing new patient lead intake through our CRM.
* Front Desk responsibilities: this includes friendly interaction between patients, getting patients scheduled for follow up appointments, messaging and calling patients, and other miscellaneous tasks. Other duties include collecting copays and reconciling daily payments, entering patient information into DrChrono, tracking cancellations and no-reschedule patients, ordering supplies, and light office cleaning duties.
* Content & Canva Support: the right team member will be comfortable using Canva to create branded patient-facing materials including office memos, appointment reminders, and educational handouts. They will also support Instagram content creation for both our Metuchen and Rahway offices by designing graphics and preparing assets per our content calendar. Prior experience with Canva is required.
* The right team member: The right team member must be able to think creatively and be able to problem solve, work efficiently and have strong organizational skills. They will have an understanding of social media and enjoy and look forward to creating content and posts on our platforms using Canva. They will be fully engaged in the unique environment of healthcare and enjoy interacting with both patients and clinicians.
Experience:
* Experience in a chiropractic or similar medical office setting is a must.
* Prior experience with Canva is a must.
* Knowledge and experience in medical billing is a plus.
* Knowledge of HIPAA and labor law is a plus.
* Strong customer service skills
* Skill in using healthcare software and computer systems (DrChrono experience is a plus)
Related:
Front Jobs in New York City
Exciting opportunity to work in a wellness and rehab clinic located in Metuchen, NJ. We are seeking a friendly and professional front desk coordinator to be able to grow with our practice.
Receptionist/Administrative Assistant Duties
* Patient Coordinator: this includes but is not limited to the following; patient check-in and check-out, scheduling and rescheduling patient appointments, understanding and relaying patient care plans, understanding and relaying patient insurance information, following up with patients after visits, and managing new patient lead intake through our CRM.
* Front Desk responsibilities: this includes friendly interaction between patients, getting patients scheduled for follow up appointments, messaging and calling patients, and other miscellaneous tasks. Other duties include collecting copays and reconciling daily payments, entering patient information into DrChrono, tracking cancellations and no-reschedule patients, ordering supplies, and light office cleaning duties.
* Content & Canva Support: the right team member will be comfortable using Canva to create branded patient-facing materials including office memos, appointment reminders, and educational handouts. They will also support Instagram content creation for both our Metuchen and Rahway offices by designing graphics and preparing assets per our content calendar. Prior experience with Canva is required.
* The right team member: The right team member must be able to think creatively and be able to problem solve, work efficiently and have strong organizational skills. They will have an understanding of social media and enjoy and look forward to creating content and posts on our platforms using Canva. They will be fully engaged in the unique environment of healthcare and enjoy interacting with both patients and clinicians.
Experience:
* Experience in a chiropractic or similar medical office setting is a must.
* Prior experience with Canva is a must.
* Knowledge and experience in medical billing is a plus.
* Knowledge of HIPAA and labor law is a plus.
* Strong customer service skills
* Skill in using healthcare software and computer systems (DrChrono experience is a plus)
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