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Jewellery store manager

Location: New Delhi, Delhi

Category: Counter Sales Jobs

Posted on: 2025/09/10

Jewelry Store Manager is responsible for overseeing all aspects of a jewelry store's operations, ensuring profitability, and delivering exceptional customer service. This includes managing staff, inventory, sales, and marketing activities, all while maintaining a positive and professional store environment.

Key Responsibilities:

Sales and Customer Service:

Drive sales by developing and implementing sales strategies, ensuring exceptional customer service, and resolving customer complaints.

Store Operations:

Manage day-to-day store operations, including opening and closing procedures, maintaining store cleanliness, and ensuring compliance with regulations.

Inventory Management:

Monitor inventory levels, order new stock, and ensure proper storage and display of jewelry.

Staff Management:

Hire, train, motivate, and mentor store employees, and address any performance issues.

Financial Management:

Manage budgets, track sales performance, and prepare reports on sales and other metrics.

Marketing And Promotion:

Plan and execute marketing activities, promotions, and local events to attract customers.

People Development:

Contribute to the development of staff through training and mentorship, creating a performance-driven culture.

Compliance:

Ensure compliance with health and safety regulations, as well as company policies and procedures.

Essential Skills:

Leadership and Management:

Ability to lead and motivate a team, delegate tasks effectively, and resolve conflicts.

Customer Service:

Excellent communication, interpersonal, and problem-solving skills to ensure customer satisfaction.

Sales And Marketing:

Understanding of sales techniques, marketing strategies, and promotional activities.

Inventory Management:

Ability to track inventory levels, order new stock, and manage inventory effectively.

Financial Acumen:

Ability to manage budgets, track sales performance, and prepare financial reports.

Knowledge Of Jewelry:

Familiarity with different types of jewelry, precious metals, and gemstones.

Organizational Skills:

Ability to manage multiple tasks simultaneously, prioritize effectively, and stay organized.

Additional Responsibilities:

Reporting: Prepare and submit reports on sales, inventory, and other metrics.

Vendor Relations: Manage relationships with jewelry vendors and suppliers.

Security: Ensure store security and prevent theft.
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