jaya international • Bengaluru, Karnataka • via Shine

Working effectively in a fast-paced environment
• UK Shift
• Using assigned software and tools to manage customer interactions and data
• Adhering to company policies and procedures
• Maintaining a professional and courteous demeanor at all times
• Providing information about products
• Answering customer questions
• Handling inbound and outbound calls
• Answering customer inquiries and resolving issues.
• Providing accurate and timely information to customers
• Troubleshooting problems and guiding customers through solutions
• Maintaining records of customer interactions
• Escalating unresolved issues to the appropriate department