International Voice Process Quality Leader
KPI-Driven Quality Expert
We are seeking an experienced Quality Analyst who can analyze, drive improvement, and innovate in a dynamic international voice process environment.
• Evaluate effectiveness of Transaction Quality interventions and make data-driven recommendations for process enhancements.
• Manage client-related Key Performance Indicators (KPIs) and work closely with stakeholders to ensure seamless delivery.
Apply Now
We are seeking an experienced Quality Analyst who can analyze, drive improvement, and innovate in a dynamic international voice process environment.
• Evaluate effectiveness of Transaction Quality interventions and make data-driven recommendations for process enhancements.
• Manage client-related Key Performance Indicators (KPIs) and work closely with stakeholders to ensure seamless delivery.