International Voice Process Hiring

Greetings from Capita


We are hiring for Executive Customer Support.

Criteria: Undergraduate/Graduate with minimum 6 months of experience in International Voice Process


Shifts: UK rotational with 2 rotational offs (comfortable with night shifts)


Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service.
Provide accurate information on products/services offered by the company to meet customers' needs.
Maintain a high level of professionalism while handling difficult situations with empathy and patience.

Contact: Veronica.Monteiro@capita.com


Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with ‘‘ are preferred key skills
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