International Voice Process / Customer Service Executive - US Shift
Title :- International Voice Process / Customer Service Executive (International Calling) - US Shift
Location :- Bopodi, Pune Maharashtra.
Experience :- 1 - 4 Yrs Exp
Job Description :-
We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.
Key Responsibilities
Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.
Requirements:
Minimum 1- 2 years of experience in a International BPO or customer service role US Process.
Excellent verbal communication skills in English.
Ability to work in a fast-paced environment and multitask effectively.
Willingness to work in the Night shift.
Positive attitude and customer-first approach.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Fixed shift
Monday to Friday
Night shift
US shift
Supplemental Pay:
Performance bonus
Shift allowance
Work Location: In person
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Location :- Bopodi, Pune Maharashtra.
Experience :- 1 - 4 Yrs Exp
Job Description :-
We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.
Key Responsibilities
Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.
Requirements:
Minimum 1- 2 years of experience in a International BPO or customer service role US Process.
Excellent verbal communication skills in English.
Ability to work in a fast-paced environment and multitask effectively.
Willingness to work in the Night shift.
Positive attitude and customer-first approach.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Fixed shift
Monday to Friday
Night shift
US shift
Supplemental Pay:
Performance bonus
Shift allowance
Work Location: In person