International Voice Customer Support

Job Description: Interact with customers via call to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources.

Skills required: Excellent verbal communication skills, good logical reasoning analytical skills, excellent customer service skills, able to interact with customers via call and should be able to answer servicing questions.

Qualifications: PUC (12th) / Diploma (3 years) / Undergraduates / BE / B.Tech and Graduates from any stream are eligible to apply. Fresher’s candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Master graduates should have at least 1 year experience in BPO sector.

Salary Range:
Voice – INR 2.+LPA – 4.0LPA + (Incentive + Goodies)

Benefits:

Ø 2 way free cabs

Ø Self to work (STW) Rs.2200 (only for male employees)

Ø Medical insurance for self and dependent

Ø 5 days working

Ø 2 days rotational offs

Interview Rounds:

Ø HR Round

Ø Voice Online Assessment (Versant Round)

Ø Operations Round

Note:

Ø Registration Code: HR Amjad (ARC – 076)

Ø Contact HR Amjad: ++1-XXXXXXXXXX

Ø Immediate joiners only

Ø Work from office only

Ø US / Australian shifts

Ø No general day shifts

Ø Must have copies of all academic and experience (if applicable) certificates, Aadhaar and Pan Card (Mandatory).

Ø Candidates who have attended an interview within 30 days, are not eligible to attend.

Ø If shortlisted in the interview process, make sure to be active on calls and e-mails as well.

Walk-in Timing: 11:30AM to 12:30PM [Monday to Friday]

[24]7.ai India address:

Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087
Landmark: Near JP Morgan/Adobe

Job Types: Full-time, Fresher, Regular / Permanent

Salary: ₹1+,000.00 - ₹27,000.00 per month

Benefits:

Health insuranceLife insuranceProvident Fund

Schedule:

Night shiftUS shift

Supplemental pay types:

Performance bonusQuarterly bonusYearly bonus

COVID-1+ considerations:
Yes

Education:

Higher Secondary(12th Pass) (Required)

Language:

English (Required)

Speak with the employer
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