International Technical Voice Support
Requirements:
• Minimum 1 year of International voice experience (Customer service (Billing), basic technical Sales) Preferred
• In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay Surcharges, Service charges and taxes)
• Clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situation with customer.
• Excellent communication skills.
• Customer handling skills.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
• Customer Centric Logical Thinking Need to be Enough Spontaneous
• Ensure Timely Professional Responses to all Queries,
• Experience resolving customer issues, billing, and/or handling product Q A.
• Interest in learning new technologies.
• Experience promoting and/or selling products and services.
• Demonstrated communication skills.
• Resolving device issues using troubleshooting...
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• Minimum 1 year of International voice experience (Customer service (Billing), basic technical Sales) Preferred
• In Billing (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay Surcharges, Service charges and taxes)
• Clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situation with customer.
• Excellent communication skills.
• Customer handling skills.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
• Customer Centric Logical Thinking Need to be Enough Spontaneous
• Ensure Timely Professional Responses to all Queries,
• Experience resolving customer issues, billing, and/or handling product Q A.
• Interest in learning new technologies.
• Experience promoting and/or selling products and services.
• Demonstrated communication skills.
• Resolving device issues using troubleshooting...