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International BPO

Location: Bengaluru, Karnataka

Category: BPO Jobs

Posted on: 2025/09/10

Process: PRR

Position: WFM Manager/ WFM AM - MIS

Open Position: 1

Job Location: Bangalore (WFO)

Languages: English (Mandatory), South Indian Languages (Preferred)

Job Description:

Should have worked in international BPO handling team of minimum 10 members.

Need to interact with management and clients for taking down requirements and getting it executed with help of team.

Should have Automation skills.

Capacity planning for existing clients and Manpower sizing for RFPs

Should have exposure to PL.

Responsible for identifying revenue and performance opportunities.

Need to be flexible with Shift.

Major Skills looking for – Forecasting, scheduling, FTE calculation, Erlang, invoice, hands on experience in Excel MIS report , IEX.

Looking for immediate joiners, interested candidates with relevant experience can send their updated resume via WhatsApp - ++1725+282075 or *email click the link

Please note only short-listed candidates will be contacted

Wish you all the best
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