International BPO Executive Jobs in Concentrx - Bengaluru, Karnataka, India

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SWASTIK STEPSTONE CAREERS Hiring For bpo's voice process


Walk In ! Your Profile For Immediate joiners BPO
SWASTIK STEPSTONE CAREERS Hiring For bpo's voice process • Bengaluru, Karnataka • via Shine
Full–time
Apply on Shine
Job description
Hello,

We have huge openings for fresher and experience profile for the bangalore location.

For more info call us @SONU @ +03523388+ { Call or Watsapp } / +03523388+

Email your resume sonu.dignifiedcareers@gmail.com

Note : Candidate has to be available in Bangalore Location only

Walkin with your Resume Walkout with your Offer Letter
• ****Note : WE DONT COLLECT ANY FEES FROM THE CANDIDATE*****

Role responsibilities : Customer Retention - Voice / Blended

Responsibilities:
• Handle incoming customer calls professionally over call or emails
• Provide accurate information and solutions.
• Resolve issues with a positive, customer-friendly approach.
• Document interactions in the company's database.
• Collaborate with the team for continuous improvement.

Requirements:
• UG/Grad - Fresher or Exp in any domain
• Excellent verbal communication skills in [language].
• Basic computer proficiency.
• Customer-focused mindset with a positive attitude.
• Willingness to learn and adapt to new processes.
• Availability for rotating shifts, including evenings and weekends.

Interview Process : walk-in

Perks and benefits :

fresher salary is 15k take home up to 22k take home .

Exp candidate can expect a hike on LDS

day shift and rotational shifts both are available .

2 way cabs provided by the company in the rotational shifts only.

no cab facility is in the day shifts.

experience salary is 18k take home up to 28k take home

Language Required : only excellent English for an international process.

And Hindi + English for the domestic process.

Call HR SONU @ +03523388+ { Call or Watsapp } / +03523388+

Email your resume sonu.dignifiedcareers@gmail.com
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Concentrx


International BPO Executive Jobs in Concentrx - Bengaluru, Karnataka, India
Concentrx • Bengaluru, Karnataka • via Vihu Jobs
Full–time
No Degree Mentioned
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Job description
Job Requirements

Job Title: International BPO Executive Jobs in Concentrx - Bengaluru

Company Name: Concentrx

Location: Nagawara, Bangalore, Karnataka, India

Salary: ₹35,000 - ₹3+,+++ per month

Qualification: 12th Pass and above

Work Experience: 6 - 12 months in Customer Support / TeleCaller

Job Description:

Concentrx is excited to offer an opportunity for International BPO Executives to join our team in Bengaluru, stationed at Nagawara. As an International BPO Executive at Concentrx, you will be instrumental in providing exceptional customer service. Your role will involve giving detailed information about our products, services, and special offers, handling both inbound and outbound calls, and efficiently resolving customer queries.

This full-time position offers a competitive salary of ₹35,000 to ₹3+,+++ per month. If you have 6 to 12 months of experience in customer support or telecalling and are passionate about delivering top-notch service, this role is perfect for you.

Responsibilities:
• Handle inbound and outbound calls to provide comprehensive information about products, services, and special offers for Concentrx.
• Understand customer needs and offer solutions that align with their requirements at Concentrx.
• Resolve customer queries effectively and ensure high levels of satisfaction.
• Maintain accurate records of customer interactions and transactions for Concentrx.
• Follow up with customers to ensure issues are resolved and they are satisfied.
• Provide detailed information on products and services to enhance customer experience at Concentrx.
• Achieve and exceed performance targets, including call handling and customer satisfaction metrics.
• Collaborate with team members to ensure consistent service quality and share best practices.
• Stay updated on company policies and product information to provide accurate assistance.
• Handle customer feedback and escalate issues as needed to ensure proper resolution.

Requirements:
• 12th Pass and above qualification is required for the International BPO Executive position at Concentrx.
• 6 - 12 months of experience in customer support or telecalling with a proven track record at Concentrx.
• Strong communication skills in English to effectively interact with international customers.
• Good problem-solving abilities to address and resolve customer issues efficiently.
• Basic proficiency in computer operations and customer management systems.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Flexibility to work in shifts, including evenings and weekends if necessary.
• Positive attitude and a customer-centric approach to deliver exceptional service.

Benefits:
• Competitive salary range of ₹35,000 to ₹3+,+++ per month, based on experience and performance at Concentrx.
• Opportunity to work with a leading BPO company, offering career growth and professional development at Concentrx.
• Supportive work environment with a focus on employee well-being and job satisfaction.
• Performance-based incentives and bonuses, providing additional earning potential.

If you are dedicated to providing excellent customer service and meet the qualifications, apply now for the International BPO Executive position at Concentrx in Bengaluru. We look forward to your application! Read more