Internal Communications Specialist

Department: Marketing, Communications
Employment Type: Full-Time
Requisition ID: 1108
Date Posted: June 26, 2025
Closing Date: July 10, 2025 or until filled

Position Summary:
Reporting to the Sr. Manager, Corporate Communications , the Internal Communications Specialist will assist in the development of communication strategies and tactics that drive engagement with internal and external audiences. This person will be expected to help tell the UFA story to internal stakeholders like employees and leaders, but also to other key stakeholders such as UFA’s members, customers and elected representatives, including Board Directors and Delegates. To do this effectively, it is essential this person has solid business acumen as well as strong project management and organizational skills. Exceptional communication and writing abilities are required, as well as a capacity to learn and understand all the critical strategic and operational elements of UFA’s business.

Key Responsibilities/Accountabilities: Under the direction of the Senior Manager, Corporate Communications, proactively contribute to the development and execution of strategic and tactical initiatives that inform, engage, educate and influence UFA’s members, customers, elected representatives, employees and petroleum agents. Build and maintain internal brand reputation through the development and implementation of communication plans, including the development of written internal corporate communication materials: newsletters, intranet articles, announcements, and other projects and communications, as determined. Support and contribute to the content required for internal employee leader communications, speeches, presentations, correspondence and town halls. Prepare and draft, when required, highly sensitive, competitive and critically confidential information on behalf of the Executive Leadership Team and the Board of Directors. Prepare and deliver communications in support of the dissemination of information by numerous internal clients to a variety of internal stakeholders. This will include materials prepared on behalf of Environment Health Safety, Human Resources, Government Relations, Community Investment, IT and additional business units. Liaise with internal business departments to assist with the overall management of UFA’s intranet platform, providing proactive solutions, identifying opportunities for growth and ensuring published content remains relevant. Build and foster strong relationships across the organization; grow and strengthen cross-functional integration of team efforts and activities that deliver results annually. Assist in other communication projects and initiatives as required. Measure effectiveness of projects or campaigns through effective use of data, analytics and customer feedback mechanisms.
Qualifications required for the position: Bachelors’ degree in Business Administration, Communications or Journalism, or equivalent from a recognized program, plus a minimum of 8 - 10 years’ related experience or an equivalent combination of education, training and experience. Excellence in business writing, editing and proofreading skills, with exemplary attention to detail. Demonstrated ability to communicate effectively including expert writing, oral and presentation capabilities, interpersonal and presentation skills, diplomacy, and the ability to work in a team environment. Ability to develop strategic and proactive internal communications, engagement and social initiatives to support (champion), engagement and culture and build employee support. Strong organizational and project management skills with the ability to independently research, prioritize and assemble details for all aspects of a project or initiative. A results-oriented and enthusiastic team player who thrives on new challenges and responds expeditiously to new priorities. Strong customer service skills to adeptly investigate client needs and negotiate and employ communication solutions that are both cost effective and aligned with stated audience needs. Demonstrated project management skills and ability to work well under pressure to meet numerous tight deadlines, all while managing multiple customer demands and priorities. Professional membership with CPRS / IABC or other related professional association would be an asset. Knowledge of CP Style Guide required.

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Diversity, Inclusion Belonging

At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA.

If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@ufa.com

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We thank all candidates for their interest, however only qualified candidates will be contacted for an interview. Read more